Intuitive
5001 - 10000 employees
Founded 1995
⚕️ Healthcare Insurance
Healthcare Insurance • Medical Devices
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
Field Service Engineer 2
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Intuitive
5001 - 10000 employees
Founded 1995
⚕️ Healthcare Insurance
Healthcare Insurance • Medical Devices
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
📋 Description
• Field service Engineer supporting all da Vinci® Surgical platforms • Analyze customer’s requirements to ensure effective system installation • Ability to autonomously manage and schedule both planned and unplanned appointments • Assess and determine follow up visits to ensure maximum system reliability • Use discretion and independent judgment when assessing the functionality of Intuitive Surgical products • Provide training for customer staff in troubleshooting and system management best practices • Develop rapport with hospital staff including surgeons, robotics coordinators, and MEs • Monitor metrics and customer feedback to ensure that work style aligns to the customer’s needs
🎯 Requirements
• Bachelors degree in Biomedical, Electronics engineering preferred; or equivalent training/experience • 3-7 years of experience as a Field Service Engineer required • Strong written and oral communication skills • Good interpersonal skills • Good administrative and record keeping skills • Good knowledge of Operating Room protocol • Track record of solid customer relationships with Surgeons and Hospital staff • Proven ability to independently troubleshoot complex electro-mechanical systems • An ability to travel up to 40%, dependent upon account distribution • Occasional overseas travel required
🏖️ Benefits
• Equal Employment Opportunity Employer • Prohibit discrimination and harassment of any type
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