Field Service Engineer, Weekend Shift

🔥 13 hours ago

🇩🇪 Germany – Remote

💵 $37 - $55 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Install, support, troubleshoot, repair, and maintain Intuitive products within the assigned area • Ensure service agreements and warranty obligations are met and exceeded • Document service activities, maintain records, and provide reports to stakeholders • Complete administrative tasks and required reports within specified timeframes • Provide technical support to end-users and Intuitive employees • Conduct training sessions at Intuitive facilities, training centers, and hospitals • Perform system inspections, preventive maintenance, software updates, recalls, field actions, and upgrades • Troubleshoot, diagnose, and repair Intuitive products and associated equipment • Coordinate and perform system and hardware delivery and installation • Apply operating-room protocol and HIPAA standards • Manage spare-parts inventory, Field Activity Reports, Return Material Authorizations, and expense reports • Maintain company-provided tools, vehicles, laptops, iPads, and other assets • Collaborate with Sales, Genesis, and other Intuitive teams • Provide feedback to headquarters and participate in continuous-improvement projects • Complete required equipment training, university classes, and professional-development courses • Manage customer needs, system-install-base configurations, customer contacts, training, and events in the assigned area • Provide management with quarterly reviews and assessments of the assigned area

🎯 Requirements

• Associate’s degree in related field or equivalent training/experience • Demonstrated ability to work effectively as part of a team • Ability to identify, analyze, and resolve technical issues efficiently • Strong problem-solving and critical thinking abilities • Strong time management and prioritization skills • Ability to travel up to 75% • Willingness to perform ad hoc tasks assigned by management • Reside typically within 30 miles of the assigned territory location or designated area • Ability to work a flex shift, second shift, or other shift as required • Ability to lift 75 lbs. and move wheeled objects up to 1,200 lbs. • Clean driving record • Ability to obtain and maintain Vendor Credentialing approval for operating-room access • Compliance with vaccination requirements mandated by vendor credentialing • Proven track record of troubleshooting electro-mechanical systems • Good written and oral communication skills • General computer skills • Comfortable working off hours with limited support • Excellent administrative and record-keeping skills • Minimum 1 year of Field Service Experience preferred • Current proof of vaccination may be required by Intuitive and/or customers • Candidates may be subject to U.S. export-control requirements

🏖️ Benefits

• Remote work arrangement; employees come onsite when requested by the leader • Company-provided employee vehicles, laptops, iPads, issued tools, and calibrated tool sets • Professional development courses and Intuitive Surgical University classes • Equipment training for all Intuitive products • Training opportunities at Intuitive facilities, training centers, and hospitals • Base pay, incentives, benefits, and equity • Equal employment opportunity protections • Fair chance consideration in accordance with applicable laws