Compliance Operations Specialist

Job not on LinkedIn

🔥 5 minutes ago

🇯🇵 Japan – Remote

💵 $57.3k - $114.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Monitor and investigate compliance-related alerts generated through transaction monitoring systems and manual reviews • Analyze merchant transaction activity, payment flows, customer relationships, and business operations to identify unusual or suspicious behavior • Conduct investigations related to anti-money laundering (AML), fraud, sanctions, prohibited activities, financial crime risks, and violations of Square policies • Verify merchant information and perform onboarding and ongoing due diligence reviews • Document investigative findings and make risk-based recommendations regarding account actions and escalations • Conduct public record research and open-source intelligence reviews • Interact with merchants in Japanese and English to obtain information, communicate compliance requirements, and support remediation efforts • Complete operational reviews and investigations within established service level agreements (SLAs) • Communicate with payment network partners, banking partners, and corporate stakeholders to align compliance monitoring activities with applicable requirements

🎯 Requirements

• Professional fluency in both Japanese and English (written and verbal) • Bachelor's degree or equivalent professional experience • Minimum 3 years of experience in compliance operations, transaction monitoring, AML investigations, fraud investigations, risk management, or policy implementation within a financial institution, payment service provider, fintech company, or regulated financial services organization • Strong understanding of Japanese financial crime compliance requirements • Experience conducting customer due diligence (CDD), Know Your Customer (KYC), transaction monitoring, and suspicious activity investigations • Knowledge of Japanese payment industry regulations, merchant acquiring requirements, and payment network rules • Strong investigative skills, including familiarity with public record research and investigative databases • Strong transaction analysis skills across numerous financial products and services in complex scenarios • Ability to identify and assess suspicious activity, financial crime risks, and policy violations • Strong judgment and ability to make risk-based decisions in complex investigative scenarios • Excellent written communication and case documentation skills in both Japanese and English • Ability to work in a fast-paced and dynamic environment • Based in Japan

🏖️ Benefits

• Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning • Reasonable accommodations for disabled applicants

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