Leaders use Invisible’s tech-enabled, next gen outsourcing service to scale operations, cut costs, and support their teams.

Invisible Technologies Inc.

Marketing

• Architect and disseminate engaging content to propel long-tail brand strategies and resonate with a diverse audience. 
• Enhance brand presence and visibility through meticulous management of social media operations and innovative marketing strategies. 
• Develop and implement content strategies to foster thought leadership and elevate brand narratives, focusing on Executive Support domains. 
• Oversee and optimize social media operations across various platforms, with a focus on LinkedIn, to establish and cultivate brand presence. 
• Execute innovative marketing campaigns to promote Everest and associated personal brands. 
• Collaborate with other departments to integrate marketing strategies and ensure cohesive brand representation.

Digital Marketing Lead

Growth Marketing

• Full Funnel Analysis: Analyze the entire customer journey, from awareness to conversion, using data-driven insights to identify opportunities for improvement.
• Paid Media Management: Develop and execute paid media campaigns on platforms like LinkedIn and Google Ads, optimizing ad spend and targeting to maximize ROI.
• Conversion Rate Optimization (CRO): Implement CRO strategies to improve website and landing page performance, increasing conversion rates and user engagement.
• Data-driven Decision Making: Utilize analytics tools and data to make informed decisions, continuously monitor campaign performance, and adjust strategies accordingly.
• A/B Testing: Plan and conduct A/B tests to refine marketing strategies and improve key performance metrics.
• Content Strategy: Collaborate with the content team to create data-backed content strategies that resonate with our target audience and drive conversions.
• Marketing Automation: Create a strategy for and leverage marketing automation tools to nurture leads, enhance customer engagement, and improve overall marketing efficiency.
• Competitive Analysis: Stay up-to-date with industry trends and monitor competitors to identify opportunities and threats in the market.

Growth Marketer

Accounting, Payroll & Financial Planning

• Operating our financial models used in planning, forecasting, and management decision making
• Assisting with regular internal financial reporting
• Building an understanding of our clients and industry in order to stay ahead of developments
• Analyzing forecast variances, identifying trends and providing recommendations to drive forecast accuracy
• Evaluating historical, current, and projected financial data to develop and implement future budgets
• Creating analytical tools to deliver impactful, consumable, and rapid insights into business performance
• Support ad hoc corporate development projects
• Formulate ROI systems for our investment portfolio
• Work cross-functionally to ensure data consistency, quality, and appropriateness

Director of FP&A

Sales

• As an entrepreneurial sales leader, you are driven to take ownership of your vertical as if it were your own business.
• You thrive on the challenge of running your own P/L and are eager to build and grow your team.
• This is not your typical sales leadership role. Here, you will have the benefits and resources of Invisible Technologies to support you on your journey of building out new or existing verticals, while also having the freedom to operate like your own start-up.
• Invisible has made significant in-roads within the Marketplaces sector (think Amazon, Booking.com, Doordash).
• Your primary mandate will be to add structure, process and a scaleable path to gaining ever more traction within this vertical.
• If the idea of running your own vertical excites you, and you are eager to take on this unique opportunity, we encourage you to apply.

Head of Sales - Marketplaces

• As an entrepreneurial sales leader, you are driven to take ownership of your vertical as if it were your own business.
• You thrive on the challenge of running your own P/L and are eager to build and grow your team.
• You understand that success is not always a straight line and are comfortable with adapting and evolving your playbook as needed to achieve consistent growth.
• This is not your typical sales leadership role.
• Here, you will have the benefits and resources of Invisible Technologies to support you on your journey of building out new or existing verticals, while also having the freedom to operate like your own start-up.
• If the idea of running your own vertical excites you, and you are eager to take on this unique opportunity, we encourage you to apply.
• The pillars of your responsibility will include:
  - Developing and implementing a comprehensive go-to-market strategy, utilizing best practices and optimizing sales and marketing strategies to ensure success.
  - Driving performance and alignment across the sales and marketing functions to achieve growth targets.
  - Collaborating with the Customer Success Department to develop and execute retention and expansion strategies that keep customers engaged and satisfied.
  - Using a data-driven approach and ROI mentality to evaluate, execute, and monitor go-to-market activities, ensuring that resources are being utilized effectively.
  - Taking accountability for results by focusing on both short- and long-term strategies, accurately forecasting and meeting or exceeding agreed-upon bookings and growth targets.
  - Scaling the sales organization by recruiting, training, and retaining a highly skilled, diverse, and ownership-focused team.
  - Collaborating with sales management to optimize the selling process, including forecast methodologies, sales strategy, sales management systems, and compensation programs, while implementing effective operational processes and discipline.
  - Work closely with the Head of Marketing to develop marketing strategies using data-driven approaches and concise reporting to turn them into quantifiable outcomes that improve efficiency, conversion rates, pipeline, and bookings.
  - Leveraging market research to define the Company's ideal customer profile and assess additional verticals for new business generation and continued expansion.

Head of Sales - Healthcare

• As an entrepreneurial sales leader, you are driven to take ownership of your vertical as if it were your own business.
• You thrive on the challenge of running your own P/L and are eager to build and grow your team.
• You understand that success is not always a straight line and are comfortable with adapting and evolving your playbook as needed to achieve consistent growth.
• This is not your typical sales leadership role.
• Here, you will have the benefits and resources of Invisible Technologies to support you on your journey of building out new or existing verticals, while also having the freedom to operate like your own start-up.
• While other roles may offer higher pay, stability, or an established book of business, this role speaks to a select few individuals who are motivated by the prospect of taking charge of their own destiny.
• It will be challenging at times, and may even seem insurmountable, but the rewards can be great for those who are successful.
• Invisible has made significant in-roads within the Financial Services sector.
• Your primary mandate will be to add structure, process and a scaleable path to gaining ever more traction within this vertical.
• If the idea of running your own vertical excites you, and you are eager to take on this unique opportunity, we encourage you to apply.
• However, we understand that this may not be the right fit for everyone, and that's perfectly okay too.
• Developing and implementing a comprehensive go-to-market strategy, utilizing best practices and optimizing sales and marketing strategies to ensure success.
• Driving performance and alignment across the sales and marketing functions to achieve growth targets.
• Collaborating with the Customer Success Department to develop and execute retention and expansion strategies that keep customers engaged and satisfied.
• Using a data-driven approach and ROI mentality to evaluate, execute, and monitor go-to-market activities, ensuring that resources are being utilized effectively.
• Taking accountability for results by focusing on both short- and long-term strategies, accurately forecasting and meeting or exceeding agreed-upon bookings and growth targets.
• Scaling the sales organization by recruiting, training, and retaining a highly skilled, diverse, and ownership-focused team.
• Collaborating with sales management to optimize the selling process, including forecast methodologies, sales strategy, sales management systems, and compensation programs, while implementing effective operational processes and discipline.
• Work closely with the Head of Marketing to develop marketing strategies using data-driven approaches and concise reporting to turn them into quantifiable outcomes that improve efficiency, conversion rates, pipeline, and bookings.
• Leveraging market research to define the Company's ideal customer profile and assess additional verticals for new business generation and continued expansion.

Head of Sales - Financial Services

Operations

• The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management.
• OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain — a catalyst for the Director to achieve their department’s overall objectives.
• Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes.
• The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind.
• That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities.
• Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company.

Operations Analyst

Product Marketing

As we continue to grow and expand, we are seeking a Product Marketing Director who can transform complex subjects into compelling, easy-to-understand marketing materials. You will play a critical role in bridging the gap between the growth and operations teams, ensuring that our products are effectively communicated to the market. Your strategic thinking, leadership skills, and marketing expertise will be essential in shaping our product marketing strategy and driving the success of our products.

Product Marketing Director

• As the operational innovation company, high-performing operations are the heart of the value that we deliver to our clients. We are seeking a dynamic and results-driven Operations Manager to accelerate our AI training and application efforts. As a member of our AI training and application team, you will have the opportunity to deeply partner with the world’s leading companies in generative AI and LLM development. The Operations Manager will be responsible for managing complex processes, clients, and a large-scale workforce. You will scope and refine expert training processes for these models with a team of advanced human trainers, as well deploy cutting-edge operations and best practices across enterprise companies. A successful candidate will be a fast, adaptable learner to keep pace within this high-velocity space. They will also deliver excellent service and strategic, thought-partnership to clients through managing teams and our tech-enabled process automation.

Operations Manager AI Training

Full-stack Engineer

• Invisible Technologies is on a mission to redefine work through automation and human interaction, powered by our globally distributed team of Partners and Agents. • Your job is to write excellent code and make careful system changes in coordination with your team to have a measurable impact on our business outcomes. • You will partner directly with your team manager, product managers, and other stakeholders across the wider business to guide your team’s work. • Your position among the engineers on your team will provide you with mentorship and leadership opportunities. • As a member of our ML team, your work will be focused on improving our AI-powered process engine and other core parts of our client experience related to machine learning.

Senior Software Engineer - AI/ML

• As Director of Operations for AI Training, you will be responsible for running and evolving a branch of the engine that is powering the world’s leading innovation: AI.
• You will report directly to our VP of Operations.
• In addition to team management, you will be on the front lines of innovating new methods of AI training, constantly iterating and refining how human-generated data can best impact the AI models that our clients are creating.
• The three core pillars of your responsibilities will be:
  - Operations Management: indirectly managing a team of hundreds of AI trainers and directly managing a team of several Operations Managers and Operations Analysts as they manage the production of high-quality work on nuanced AI training processes.
  - Client Management: partnering with researchers and managers at our clients’ companies at both the strategic and tactical levels, working with them to define their needs, map their processes, and ensure our work is achieving their goals.
  - Systems Thinking: constantly iterating on the design of our processes, applying to both external AI training processes that we run for our clients as well as internal management systems that help you manage your team more efficiently and effectively.
• Whilst some process innovations will not require new technology, others will. You will partner with product managers on Invisible’s technologies team to be able to create new technologies.

Director of Operations - (AI Training)

You'll be tasked with the development, testing, and implementation of AI-focused software solutions within our platform. You'll also collaborate with other teams and stakeholders to define project requirements and deliver results. The ideal candidate has a strong background in software engineering with a particular focus on AI and machine learning models.

Senior Software Engineer - AI Enablement

As a Senior Software Engineer your job is to write quality code, act with strong ownership, execute on and add to the vision of the engineering team, working with product and wider stakeholders. You will be working on developing Process Builder — our proprietary platform that orchestrates work across an automation engine and a labor marketplace.

Senior Software Engineer

Human Resources

• Every Executive at Invisible runs their departments as if they were independent businesses. You will be the Chief People Officer of Invisible, but the CEO & Founding Partner of Talent as a Service. You will build a highly efficient and high output People function that will need to clearly demonstrate tangible results and value. Ensuring the conversion of intangible outputs from the department into tangible results is vital for the organization's long-term prosperity. You will be responsible for developing and executing our people strategy, ensuring that we have the right talent, culture, and systems in place to support our growth objectives. You will collaborate closely with the CEO and other members of the executive team to align People initiatives with our business strategy, values, and goals. The CPO will oversee all aspects of human resources, employee engagement, performance management, and organizational development.

Chief People Officer

• Manage a book of clients and ensure that their operational needs are being covered, including timely and exceptional communication and overseeing existing operations to make sure different service level agreements (SLAs) are being met 
• Identify areas of process improvement and efficiency and scope new processes when needed 
• Maintain client health in both service and unit economics and provide guidance and leadership to the team of operators that are in charge of producing the outputs of the client/process 
•Serve as a bridge between the client and automations team as areas of implementation are identified 
•Ensure all processes are documented and contain clear tracking to ensure SLAs are being met, and present these to clients on a regular basis 
•Own the financial cycles for the book of clients, including payroll reconciliation and approval, and end-of-month closure of the financials 
• Collaborate with the Director/s to develop and implement strategies that drive growth and profitability 
• Onboard new team members and support in onboarding new team members into adjacent roles as you become more experienced. 
• Own capacity planning for each process. Lead the hiring process from interviewing to onboarding of new hires into the leading team. 
• Proactively identify and pursue opportunities for growth and improvement across the company and within the Operations unit that can drive innovation and collaboration to achieve collective goals.

Operations Manager

• The VP of Operations (AI Training) will be responsible for leading and managing the overall operations of the company’s AI Training services. 
• Your Mission As VP of Operations for AI Training, you will be responsible for owning the engine that is powering the world’s leading innovation: AI. 
• You will be responsible for the entire AI training division: managing hundreds of trainers and managers/directors and collaborating with some of the world’s top AI researchers. 
• The three core pillars of your responsibilities will be:
  • Operations Management: indirectly managing a team of hundreds of AI trainers and directly managing a team of several Operations Managers and Operations Analysts as they manage the production of high-quality work on nuanced AI training processes. 
  • Client Management: partnering with researchers and managers at our clients’ companies at both the strategic and tactical levels, working with them to define their needs, map their processes, and ensure our work is achieving their goals. 
   • Systems Thinking: constantly iterating on the design of our processes, applying to both external AI training processes that we run for our clients as well as internal management systems that help you manage your team more efficiently and effectively. 

VP of Operations - AI Training

Technical Product Manager

• Developing and executing a product roadmap for operations-related products and services based on market analysis and business objectives.
• Collaborating with cross-functional teams (engineering, operations, sales, customer support) to ensure timely delivery of products and services that meet customer needs and business goals.
• Conducting market research and analyzing customer feedback to identify opportunities for product improvement and new product development.
• Developing pricing and packaging strategies for operations-related products and services based on competitive analysis, market research, and business goals.
• Defining and monitoring service level agreements (SLAs) for operations-related products and services to ensure customer satisfaction and retention.
• Identifying and managing risks associated with operations-related products and services, including security, compliance, and data privacy.
• Building and maintaining partnerships with third-party vendors and service providers to enhance the delivery of operations-related products and services.
• Defining and tracking key performance indicators (KPIs) for operations-related products and services and reporting on product performance to key stakeholders.

Senior Technical Product Manager

DevOps

• Senior Software Engineer role in Invisible Technologies
• Writing quality code, acting with strong ownership, executing on and adding to the vision of the engineering team
• Working with product and wider stakeholders
• Mentoring and leading a growing team of 45 Software Engineers and Analysts
• Focusing on one of core products and acting as an owner
• Understanding cloud architecture, networking and security considerations, relational databases, authentication and authorization frameworks, Kubernetes, infrastructure as code tools
• Being comfortable writing Node.js and Python
• Available between 10am to 3pm EDT from Monday to Friday
• Primarily working in US timezones

Remote Jobs at Invisible Technologies Inc.

Invisible Technologies Inc.

Digital Marketing Lead

Invisible Technologies Inc.

Growth Marketer

Invisible Technologies Inc.

Director of FP&A

Invisible Technologies Inc.

Head of Sales - Marketplaces

Invisible Technologies Inc.

Head of Sales - Healthcare

Invisible Technologies Inc.

Head of Sales - Financial Services

Invisible Technologies Inc.

Operations Analyst

Invisible Technologies Inc.

Product Marketing Director

Invisible Technologies Inc.

Operations Manager AI Training

Invisible Technologies Inc.

Director of Operations - (AI Training)

Invisible Technologies Inc.

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