Senior Information Security Analyst, AI

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September 29

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Invoca

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Artificial Intelligence • B2B • Telecommunications

Invoca is a leading provider of a revenue execution platform designed to help marketing, sales, and contact centers drive more revenue. They specialize in call tracking, artificial intelligence, and interaction management to optimize revenue growth. Their innovative platform connects marketing investments directly to offline sales through AI capabilities, offering detailed insights into buyer behavior from calls. Invoca supports a wide range of industries including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel & hospitality. The company is recognized for helping businesses optimize ad spend and improve campaign performance through full attribution for every call.

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🤝 B2B

📡 Telecommunications

📋 Description

• Shape AI & Security Compliance by executing a comprehensive global AI and security compliance strategy and aligning with business objectives. • Strengthen Audit & Risk Management by participating in regular internal and external AI and information security audits, identifying control gaps, and building a comprehensive risk register. • Advance Policy & Program Development by creating and updating policies addressing emerging AI risks (adversarial AI, data poisoning, model drift) and embedding responsible AI practices into the development lifecycle. • Build Customer Trust & Enable Sales by responding to customer AI and security questionnaires, supporting Customer Success and Sales, and developing scalable compliance documentation and AI risk transparency materials. • Drive Education & Awareness by keeping stakeholders informed about new AI regulations, training employees on AI risk management and ethical AI principles, and preparing the organization for audits and certifications. • Team Enablement & Leadership by providing roadmap guidance, mentoring junior team members, and participating in on-call rotations to support security operations and incident response.

🎯 Requirements

• Strong knowledge and experience with compliance frameworks, including ISO 42001, ISO 27001, PCI DSS 4.0, SOC 2, GDPR, HIPAA, and CCPA. • Understanding of AI risk management, governance, and ethical AI principles (bias, fairness, transparency, accountability). • Excellent verbal and written communication skills with the ability to explain complex AI compliance requirements to diverse teams. • Experience with compliance audits, evidence collection, and policy creation for both security and AI systems. • Team leadership or project management experience, with a proven ability to mentor and influence cross-functional stakeholders. • Familiarity with operational security practices: log analysis, incident response, on-call participation, and escalation management. • Understanding of modern technical environments, including cloud computing, Infrastructure as Code, CI/CD pipelines, and SDLC processes. • Deep understanding of AI policy domains such as explainability, transparency, fairness/non-discrimination, accountability, and ability to design practical monitoring (e.g., fairness trackers). • Depth of knowledge beyond surface-level compliance, with the ability to adapt in a rapidly changing AI regulatory landscape. • This role is remote and open to candidates located in the United States and Canada only; unable to provide visa sponsorship for this position.

🏖️ Benefits

• Flexible Time Off – Our flexible paid time off policy allows you to recharge and take time away as needed. • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break. • Health Benefits – medical, dental, and vision coverage; Fertility assistance included. • Retirement – 401(k) plan through Fidelity with a company match of up to 4%. • Stock Options – All employees are invited to share in Invoca’s success through stock options. • Mental Health Program – Well-being support through SpringHealth. • Paid Family Leave – Up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members. • Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs. • InVacation – Bonus after 7 years of service. • Wellness Subsidy – Subsidy for gym memberships, fitness classes, and more. • Position Base Range - Salary Range $107,000 - $161,000/yr plus bonus potential.