Staff Product Manager – AI Platform

🕒 February 27

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Invoca

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🤝 B2B

📡 Telecommunications

Artificial Intelligence • B2B • Telecommunications

Invoca is a leading provider of a revenue execution platform designed to help marketing, sales, and contact centers drive more revenue. They specialize in call tracking, artificial intelligence, and interaction management to optimize revenue growth. Their innovative platform connects marketing investments directly to offline sales through AI capabilities, offering detailed insights into buyer behavior from calls. Invoca supports a wide range of industries including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel & hospitality. The company is recognized for helping businesses optimize ad spend and improve campaign performance through full attribution for every call.

📋 Description

• Own the end-to-end product strategy and roadmap for Invoca’s AI Platform • Establish how AI agents execute in production • Establish clear platform contracts—APIs, configuration schemas, versioned artifacts • Collaborate with AI engineering and data teams • Drive standardization through paved roads, SDKs, and shared components • Define and enforce platform-level quality, safety, and governance mechanisms • Shape the developer and product experience • Guide the evolution from an internal platform to a product-grade system • Evaluate build vs. buy decisions • Define success metrics for the AI Platform

🎯 Requirements

• 8+ years of product management experience • Background in engineering, computer science, or equivalent hands-on experience • Strong systems-level understanding of AI-powered and distributed systems • Demonstrated experience defining and scaling platform contracts • Proven ability to introduce standards, governance, and quality controls • Deep appreciation for evaluation, observability, and regression testing • Experience operating in enterprise, multi-tenant environments • Strong instincts for developer experience • Track record of making hard tradeoffs across latency, cost, quality, and reliability • Exceptional communication and influence skills

🏖️ Benefits

• Flexible Time Off • Paid Holidays • Health Benefits • Retirement • Stock Options • Mental Health Program • Paid Family Leave • Paid Medical Leave • InVacation • Wellness Subsidy

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