Customer Success Manager – Insurance Vertical

November 13

Apply Now

Receive Emails with Similar Jobs

InvoiceCloud, Inc.

WebsiteLinkedInAll Job Openings

Finance • Fintech • SaaS

InvoiceCloud, Inc. is a leading provider of digital bill payment solutions, dedicated to enhancing the billing and payment experience for its users. The company specializes in enabling seamless interactions with applications designed to simplify payment processes across various industries, including utilities, insurance, and local government. InvoiceCloud's True SaaS platform offers intelligent communication tools, paperless enrollment options, and integration capabilities, facilitating increased digital payment adoption and customer satisfaction. Their innovative approach has been recognized with industry awards, and they continue to work with partners to deliver efficient, customer-centered payment solutions.

201 - 500 employees

💸 Finance

💳 Fintech

☁️ SaaS

📋 Description

• Build a strong relationship with a select group of clients • Advocate for your clients and manage day-to-day interactions • Create relationships that drive retention, increase adoption, and grow revenue • Implement programs for payment adoption and customer engagement • Understand client health indicators and minimize churn • Develop trusted relationships and generate references

🎯 Requirements

• Strong relationship management experience with proven track record of driving retention and growth • Experience with electronic billing products and services, such as payment processing, merchant services or electronic payments • Customer driven, results oriented, efficient, and willing to go the extra mile • Outstanding verbal, written, presentation and interpersonal skills • Self-starter with a demonstrated ability to achieve results • Excellent time management, organizational and planning skills • Experience using standard MS Office tools and Salesforce

🏖️ Benefits

• Annual bonus or commission • Overtime pay eligibility