Working Student – Digital Strategy, Pricing

🔥 13 hours ago

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IONITY

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Venture Round on 2021-11

IONITY makes long distance travel with electric vehicles the new normal.

📋 Description

• Support team in various areas such as: Competitor Analysis & Pricing Intelligence • Research and monitor competitor pricing across European EV charging markets • Prepare structured overviews and benchmarks to support pricing decisions for IONITY • Document IONITY app features, user flows, and release updates in Confluence and internal wikis • Conduct structured benchmarking of competitor apps against IONITY's digital product — identifying gaps and opportunities to improve the customer journey • Support the preparation of regular KPI reports, consolidating data from PowerBI dashboards and other internal sources • Flag unusual patterns and help translate performance data into actionable insights for the team • Assist with operational tasks related to the IONITY charging card, including order management, issuance tracking, and coordination with relevant internal stakeholders • Support the configuration and maintenance of tariffs (IONITY Go, IONITY Motion, IONITY Power) in our backend systems • Prepare configuration files and support quality-checking of tariff data ahead of go-live • Collect, structure, and analyse customer reviews and feedback from sources such as app stores and customer satisfaction surveys • Summarise key themes and present insights to support the team's customer experience agenda

🎯 Requirements

• Currently studying towards a university degree in Management Economics, Business Management, IT, Engineering or similar fields. • Knowledge in Microsoft Office Suite (Excel, Powerpoint). • Best case: First knowledge gained in Jira, confluence and mobile app development. • Knowledge of e-mobility and charging industry. • Good communication skills. • Fluent in English/German is required. • A good analytical thinking and customer focused. • Be a highly motivated self-starter with a flexible, can-do attitude. • Availability for a minimum of 12 months.

🏖️ Benefits

• Flexible work arrangements