IonTuition
51 - 200 employees
Founded 2008
📚 Education
💳 Fintech
☁️ SaaS
Education • Fintech • SaaS
IonTuition is a company that provides specialized services in managing student loans and improving student outcomes through innovative education technology. They focus on default aversion, enrollment management, and private loan servicing, utilizing leading technology to help colleges and universities effectively support their students. With a commitment to quality service and a track record of success, IonTuition serves over 3. 8 million students and aims to enhance student repayment options while reducing institutional costs.
Student Loan Counselor
Job not on LinkedIn
🕒 January 26
🐊 Florida, Illinois, +5 more states – Remote
💵 $17 - $20 / hour
⏰ Full Time
⚪️ Entry-level
🛋️ Counselor
🚫👨🎓 No degree required
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IonTuition
51 - 200 employees
Founded 2008
📚 Education
💳 Fintech
☁️ SaaS
Education • Fintech • SaaS
IonTuition is a company that provides specialized services in managing student loans and improving student outcomes through innovative education technology. They focus on default aversion, enrollment management, and private loan servicing, utilizing leading technology to help colleges and universities effectively support their students. With a commitment to quality service and a track record of success, IonTuition serves over 3. 8 million students and aims to enhance student repayment options while reducing institutional costs.
📋 Description
• Manage inbound and outbound customer calls, chats, and texts while meeting productivity goals. • Provide timely, accurate, and professional assistance on all inquiries. • Document and update customer information in the CRM system. • Follow escalation procedures and company policies to ensure resolution. • Maintain compliance with all federal, state, and client requirements. • Apply training materials effectively and share knowledge with team members. • Meet or exceed all performance metrics and KPIs.
🎯 Requirements
• High school or equivalent • Experience in debt collection or student loan repayment preferred • Experience with high-volume inbound and outbound calls preferred
🏖️ Benefits
• Medical Benefits through BCBS • Dental Benefits through DeltaDental • Vision Benefits through DeltaVision • Flexible Spending Account • Short and Long term disability • Life Insurance • 401(k) • Advancement opportunities • Work from home • Company provided equipment
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