IP House
Cybersecurity • Compliance • Pharmaceuticals
IP House is a global leader in intellectual property protection, offering comprehensive services to defend brands against piracy, counterfeiting, and other forms of IP infringement. With a vast network of over 550 investigators and specialists, IP House provides proactive enforcement, investigative support, and educational resources aimed at safeguarding the rights of businesses across multiple industries. Their approach combines rigorous investigation, legal collaboration, and strategic partnerships with law enforcement to effectively address and mitigate intellectual property crimes on a global scale.
Associate Director, Field Investigations
September 18
IP House
Cybersecurity • Compliance • Pharmaceuticals
IP House is a global leader in intellectual property protection, offering comprehensive services to defend brands against piracy, counterfeiting, and other forms of IP infringement. With a vast network of over 550 investigators and specialists, IP House provides proactive enforcement, investigative support, and educational resources aimed at safeguarding the rights of businesses across multiple industries. Their approach combines rigorous investigation, legal collaboration, and strategic partnerships with law enforcement to effectively address and mitigate intellectual property crimes on a global scale.
📋 Description
• Lead the expansion and day-to-day management of field investigations across Asia Pacific, overseeing all field activities, subcontractor engagement, and process development in the region • Expand and scale a compliant, licensed, and quality-focused field investigations network—with redundancy in key markets and a focus on coverage expansion, especially across high-priority jurisdictions in Greater China, Southeast Asia, and other key APAC markets • Develop, standardize, and enforce field investigative protocols, including evidence handling, reporting, and client communications, to ensure consistency and compliance • Manage ongoing investigative licensing, permitting, and compliance obligations in APAC jurisdictions, ensuring full coverage for current and future business needs • Oversee vetting and onboarding of field investigator network: license verification, insurance, references, background checks, and professional standards • Implement and monitor ongoing quality assurance, performance metrics, and process reviews throughout the network in region • Ensure all field work is ethical, necessary and proportionate and aligned with the IP House Code of Conduct • Partner with Product, Client Success, Client Solutions, and Global Field Investigations teams to drive partnership expansion and act as primary escalation point for field investigations in APAC • Drive development of client-facing value messaging emphasizing national and regional reach, integrated quality, and single-point accountability • Standardize processes, technologies, and data/reporting practices across all field investigative activities in region and develop scalable workflows for network expansion, sourcing, vetting, onboarding, assignment, and ongoing review • Recruit, mentor, and manage a regional field investigations team; establish KPIs, deliver training, and foster a culture of collaboration, innovation, accountability, and continuous learning
🎯 Requirements
• A background in law enforcement or private sector field investigations in Asia Pacific, with direct experience in surveillance, undercover engagement, and/or test purchasing • Strong preference for applicants with a background in IP enforcement • Experience in shaping and leading teams across multiple APAC jurisdictions • Understanding of risk management in the context of field operations conducted within the private sector • Thorough knowledge of investigative licensing, compliance, and reporting standards in Asia Pacific markets; familiarity with China and Southeast Asia regulatory landscapes highly desirable • Proven track record building, managing, and scaling field investigation teams and/or networks in a high-compliance, quality-sensitive environment • Demonstrated success in business development—growing B2B client relationships and supporting direct sales efforts • Experience managing multi-national licensure, vetting workflows, and operational efficiency in a complex, distributed model • Flexibility, dedication, innovation, strong cross-functional leadership, negotiation, and executive communication skills • Bachelor’s degree required; advanced degree or relevant certifications preferred • Mandarin language capabilities strongly preferred
🏖️ Benefits
• flexible work environment • a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families • continuous learning, professional growth, and shared excellence • opportunity to shape a fast-scaling organization with room to grow
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