Senior Systems Engineer – Server, Microsoft

🔥 17 minutes ago

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IQ Solutions GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1999

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

IQ Solutions GmbH is a German IT service provider based in Offenbach am Main that offers managed IT services and external IT-department support to mid-sized and large companies. They provide cloud and on-premises infrastructure, IT security, VoIP and business communications, and operate/assist in building private datacenter infrastructure; they are a DATEV Solution Partner and focus on scalable, secure, and user-friendly IT solutions. IQ Solutions positions itself as a partner for digitalization, IT operations, support of IT management, and a range of managed services for enterprise clients.

📋 Description

• 3rd-level support & escalation management • You take over escalated incidents from 1st- and 2nd-level support and perform root-cause analyses for critical issues • You handle tickets according to ITIL processes and build the team's knowledge base • You operate and further develop our Microsoft 365 environments: Exchange Online, SharePoint, Teams, OneDrive, Entra ID and Intune • You automate tasks using PowerShell and the Power Platform and support migrations and rollouts • You operate and further develop Windows Server environments: Active Directory, DNS/DHCP, terminal servers as well as Hyper-V/VMware • You manage customers' storage, backup and DATEV server environments • You deploy RMM tools for centralized monitoring and automation • You develop technical concepts and architectures for customer projects and contribute as an expert within the Project Team • You collaborate with the enablement team to evaluate new technologies and support Sales with technical inquiries

🎯 Requirements

• Completed IT vocational training (e.g., IT Specialist in System Integration), an IT degree or comparable qualification • Several years of professional experience administering Microsoft 365 and server environments, ideally in an IT service provider or system integrator setting • Strong knowledge of Exchange Online, SharePoint, Teams, Intune, Entra ID, Windows Server and Active Directory, as well as PowerShell automation • Experience in 3rd-level support; certifications such as MS-102, MD-102 or AZ-104 are an advantage • Structured, solution-oriented working style, even under time pressure • Excellent communication skills and a willingness to share knowledge within the team • Very good German skills, good English skills

🏖️ Benefits

• Flexible working hours & paid overtime on request • Flexible home office / remote-work policy • Modern technical equipment for office and home office • IQ credit card & monthly meal allowance • Company car available via salary conversion • Stylish loft office with pool table, darts, foosball and a game console • Regular team events and group activities • Short decision-making paths and a high degree of autonomy