Director, Platform Services – Digital

October 7

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+2 more states

🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $103.8k - $289.1k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

IQVIA

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Biotechnology • Artificial Intelligence

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

💰 $1G Post-IPO Debt on 2023-05

📋 Description

• Serve as a senior point of contact for key accounts, providing strategic guidance across digital media campaigns. • Ensure client satisfaction through proactive communication, issue resolution, and performance optimization. • Develop and maintain strong relationships with key clients as a trusted advisor on all advertising strategies and initiatives. • Oversee the presentation of regular performance reports and insights, adjusting strategies as necessary to maximize campaign outcomes. • Manage and mentor Account Managers and Specialists, fostering a culture of accountability, collaboration, and growth. • Support onboarding, training, and development to build a high-performing team. • Implement best practices and process improvements to drive efficiency and scalability. • Partner with Sales, Product, Trading, and Analytics to align on client goals and support platform evolution. • Monitor KPIs and client outcomes to identify trends, opportunities, and areas for improvement.

🎯 Requirements

• Bachelor’s degree required; advanced degree preferred. • Minimum of ten (10) years of related experience in client services, account management, or digital media. • Proven ability to lead teams and manage strategic client relationships. • Expert understanding of omnichannel digital media strategy, especially programmatic, social, and email. • Hands-on experience with ad tech platforms (e.g., DSPs, ad servers) and media planning tools. • Familiarity with healthcare marketing and regulatory considerations. • Strong analytical, communication, and presentation skills. • Experience developing processes and tools to improve team efficiency and client satisfaction. • Collaborative leadership style with a focus on mentoring and team development.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses