Medical Information and Adverse Event Intake Specialist, Slovenian, Croatian, English

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IQVIA

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

💰 $1G Post-IPO Debt on 2023-05

Healthcare Insurance • Biotechnology • Artificial Intelligence

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required • Receive, triage, review and process Lifecycle safety operational data • Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations • Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data • Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff • Establish and maintain effective team project service operations communications • Liaise with Project Manager by proactively identifying issues and proposing solutions • Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives

🎯 Requirements

• Life Sciences Degree • Excellent written and verbal skills in Slovenian, Croatian and English • Willingness and aptitude to learn new skills across our Lifecycle Safety service lines • Excellent attention to detail and accuracy maintaining consistently high-quality standards • Excellent organizational skills and time management skills • Ability to establish and maintain effective working relationships with coworkers, managers and clients • Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities

🏖️ Benefits

• Opportunities for professional development • Global team environment