Payroll Administrator

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Payroll Operations & Delivery: Oversee, prepare, review, and execute accurate UK payroll processing. • Vendor & Stakeholder Collaboration: Partner with our external payroll vendor to monitor SLAs, manage payroll cycles, and support key initiatives such as annual processes, payrolling benefits, salary sacrifice schemes, and system setup. • Employee & Customer Support: Act as a key point of contact for employee compensation queries. • Process Excellence & Automation: Continuously review, document, and refine existing payroll processes. • Service Metric & SLA Monitoring: Track case volumes, resolution metrics, and service level performance for both internal teams and external vendor partners. • Compliance & Governance: Strictly adhere to all applicable UK payroll regulations, tax laws, National Insurance (NI) standards, company policies, and our Code of Ethics and Business Conduct.

🎯 Requirements

• 3+ years of direct experience in Payroll Operations (in-house or vendor side). • In-Depth UK Payroll Expertise: Comprehensive technical knowledge of UK tax calculations, National Insurance (NI), salary sacrifice schemes, system and wagetype setup, and payroll project management. • System & Tech Proficiency: Hands-on experience with core HRIS (preferably Workday ) and case management platforms (ideally ServiceNow ). • Advanced Technical Skills: Strong capability in Excel / Google Sheets formulas, along with a forward-thinking approach to using AI adaptation to enhance automation, data validation, and accuracy. • Analytical & Problem-Solving Capabilities: Proven track record in root-cause analysis, conflict resolution, customer-interfacing communications, and thriving under pressure. • Adaptability & Collaboration: Demonstrated ability to build strong partnerships across cross-functional teams and comfortably shift priorities to meet evolving business needs.

🏖️ Benefits

• Competitive Compensation: Market-aligned salary and benefits package tailored to experience. • Paid Time Off: Generous paid leave and statutory holiday coverage. • Work-Life Balance: Flexible work-from-home / remote environment options. • Health & Wellness: Comprehensive healthcare, wellness programs, and retirement plans. • Growth & Development: Ongoing learning opportunities and career advancement within a global organization.