Senior Product Manager, Hyperscale/Data Center

🕒 May 20

🐊 Florida, Massachusetts, +1 more states – Remote

🐊 Florida – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $123.5k - $164.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Market & Customer Intelligence • Lead structured Voice of Customer programs across target segments — including direct customer interviews, win/loss analysis, advisory boards, and field feedback loops • Conduct rigorous market sizing, segmentation, and competitive analysis to inform strategy and investment decisions • Engage with industry analysts and participate in relevant forums to shape market narrative and gather forward-looking insight • Product Strategy & Roadmap • Own the end-to-end product roadmap for front-of-lifecycle DC infrastructure services • Define product vision grounded in market dynamics, competitive intelligence, and customer need across different segments and geos • Identify white space opportunities and build recommendations that drive differentiation, revenue growth, and operational scalability • Business Case & Investment Planning • Build robust business cases for new capabilities and investments, including market opportunity sizing, financial modeling, pricing strategy, and ROI projections • Define success metrics and KPIs for each capability area; establish clear go/no-go criteria and track performance post-launch • Partner with cross-functional teams to ensure plans are grounded in realistic growth targets, cost structures and margin levels • Stakeholder Alignment & Leadership Engagement • Develop and deliver compelling executive-level presentations to secure investment, alignment, and go-forward decisions from Leadership Teams • Drive cross-functional consensus across Technology/Engineering, Operations, Commercial and Finance — managing competing priorities and navigating organizational complexity • Maintain a clear, regularly updated product narrative that keeps stakeholders informed and engaged throughout the product lifecycle • Service/Technical Build & Go-to-Market • Partner with Sales, Marketing, and other GTM teams to develop positioning, packaging and pricing strategies for new capabilities • Partner with Technology/Engineering on software build-out • Partner with Operations on onsite / shop floor processes. Define service specifications, SLAs, and acceptance criteria in partnership with delivery stakeholders • Launch & Scale • Work across end-to-end teams (from Marketing to Billing) to ensure service capabilities are operationally ready to scale • Support enablement efforts • Support pipeline development through customer engagements, RFPs, and executive briefings; serve as a product SME in customer-facing conversations • Establish feedback mechanisms to continuously improve service quality and customer satisfaction measured through NPS scores • Track product performance against success metrics/KPIs set prior to launch

🎯 Requirements

• 15+ years of Product Management experience, with a focus on enterprise data center infrastructure • Deep domain knowledge of the Data Center ecosystem — including Hyperscale cloud builders (AWS, Azure, GCP, Oracle, etc.), Neo Cloud / GPU cloud operators, Enterprise DC environments, and CoLo providers (Equinix, Digital Realty, etc.) • Hands-on familiarity with front-of-lifecycle workflows: hardware procurement and configuration, rack and stack, staging and integration, deployment logistics, and smart hands services • Demonstrated ability to develop and present business cases and strategic plans to senior leadership, and to achieve buy-in across complex, matrixed organizations • Strong analytical skills — comfortable building financial models, sizing markets, and synthesizing qualitative and quantitative data into clear recommendations • Excellent communication and storytelling skills; able to translate technical complexity into crisp, compelling narratives for executive and customer audiences • Experience engaging with industry analysts and customers as a product spokesperson • Bachelor's degree or equivalent experience is required, MBA preferred.