Business Analyst

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Logo of Irth Solutions

Irth Solutions

51 - 200 employees

Founded 1995

☁️ SaaS

⚡ Energy

📡 Telecommunications

💰 Private Equity Round on 2015-07

SaaS • Energy • Telecommunications

Irth Solutions is a market-leading provider of a SaaS platform focused on enhancing resilience and reducing risk in the management of critical network infrastructure. Their solutions are trusted by energy, utility, and telecom companies across the U. S. and Canada, offering capabilities in damage prevention, training, asset inspections, land management, and 811 ticket management. By leveraging business intelligence, analytics, and geospatial data, Irth Solutions provides comprehensive situational awareness to proactively manage and mitigate risks in network infrastructure. The acquisition of OneBridge Solutions enhances their asset performance management offerings.

📋 Description

• Manage Borealis implementation projects: • Assess and understand clients’ business objectives; • Identify and collect customer requirements, map their business processes • Identify the best solutions to integrate their business processes into the Boréalis software • Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation • Formalize project information in the various onboarding documents • Configure the software in accordance with the identified requirements • In case of imports, manipulate and organize data, prepare imports • Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed • Identify risks and issues around projects, implement mitigation solutions. • Identify and integrate innovative, solution-oriented approaches to: • Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients; • Maintain implementation projects progress on budget and on time. • Develop and maintain a relationship of trust between customers and Boréalis; • Engage with clients on topics that will help Boréalis "grow its roots"; • Develop an in-depth understanding of Borealis over time; • Help develop and maintain a continuous improvement approach to everyday issues.

🎯 Requirements

• Diploma in IT, Communication, Management or Administration • Experience of at least 3 years in a relevant area • Good understanding of corporate social responsibility challenges is a plus • Experience in Project and/or Account management, if possible with large corporations. • International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset. • Fluent in English • Very good communication skills, client-oriented profile • Adaptable: available to work atypical working hours, ready to work with foreign languages teams.

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