Trainer Specialist, APAC

🕒 August 10

🇦🇺 Australia – Remote

💵 A$91k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Trainer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Irth Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1995

☁️ SaaS

⚡ Energy

📡 Telecommunications

💰 Private Equity Round on 2015-07

SaaS • Energy • Telecommunications

Irth Solutions is a market-leading provider of a SaaS platform focused on enhancing resilience and reducing risk in the management of critical network infrastructure. Their solutions are trusted by energy, utility, and telecom companies across the U. S. and Canada, offering capabilities in damage prevention, training, asset inspections, land management, and 811 ticket management. By leveraging business intelligence, analytics, and geospatial data, Irth Solutions provides comprehensive situational awareness to proactively manage and mitigate risks in network infrastructure. The acquisition of OneBridge Solutions enhances their asset performance management offerings.

📋 Description

• Design, deliver, and continuously improve training programs for Stakeholder and Land Management Software customers, partners, resellers, and internal stakeholders across APAC • Lead live, in-person, and virtual onboarding and product training sessions • Tailor practical training for end users, administrators, partners, and resellers • Support customers throughout their learning journey to drive product confidence, adoption, and successful outcomes • Develop and maintain user guides, videos, e-learning modules, quick-reference guides, and self-serve content • Collaborate with Product, Product Marketing, Customer Success, Sales, Support, and Enablement teams • Adapt training content and delivery for cultural, regional, and language differences across APAC • Develop training plans and deliver content for new features and product releases • Track certification completion, customer feedback, support-ticket trends, and product adoption • Maintain and update LMS courses to keep content accurate and aligned with product changes • Train Customer Success, Support, and Sales teams on new features, updates, and best practices • Identify recurring training challenges, knowledge gaps, and content needs and share feedback with relevant teams • Develop and deliver train-the-trainer programs and certify partner and reseller trainers where applicable

🎯 Requirements

• 3+ years of experience in training, enablement, customer education, instructional design, or a related role, ideally within a SaaS or technology company • Experience designing and delivering live and virtual training and self-paced e-learning content • Strong presentation and facilitation skills • Ability to simplify complex technical concepts for non-technical audiences • Comfortable working across APAC time zones, cultures, and diverse customer environments • Excellent written and verbal communication skills in English • Familiarity with learning management systems (LMS) • Familiarity with Articulate, Camtasia, and Loom • Additional language proficiency relevant to APAC markets is a nice-to-have • Experience delivering training for technical or workflow-based SaaS products is a nice-to-have • Experience working with partners or resellers in a train-the-trainer capacity is a nice-to-have • Familiarity with land management, stakeholder engagement, right-of-way, or utility industry software and workflows is a nice-to-have • Must hold, or be prepared to establish, a personal Australian Business Number (ABN) or appropriate company entity • Responsible for managing own income tax, GST, insurance, and other statutory obligations • Responsible for issuing valid invoices in accordance with agreed payment terms

🏖️ Benefits

• Competitive Salary • Comprehensive Benefits Package including generous medical, dental, and vision insurance • 401(k) Retirement Plan with company match • Generous Paid Time Off (PTO) to support work-life balance • Paid Holidays annually • Work-from-Home Flexibility available for eligible positions • Supportive Work Environment focused on employee growth and well-being • Autonomy over how and when the work is delivered, provided agreed scope, deliverables, deadlines, and requirements are met • Independent contractor autonomy and flexible delivery arrangements