Client Insights Analyst

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🔥 1 minute ago

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iSeatz

51 - 200 employees

Founded 1999

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Travel

iSeatz is a travel platform that provides modern loyalty technology and inspirational rewards, aimed at enhancing customer engagement throughout the travel journey. With a diverse portfolio offering everything from first-class flights to fitness classes and over 400,000 tours and activities, iSeatz captures and sustains customer interest from inspiration to destination. Their LXP™ (Travel-as-a-Service) platform focuses on creating personalized experiences, increasing customer loyalty and lifetime value by facilitating seamless trip management and communication, ultimately making it easier for travelers to check off their bucket lists.

📋 Description

• Support the delivery of recurring reports, dashboards, data extracts, and analytical outputs • Conduct analysis of platform, product performance and customer behavior data • Write, validate, and maintain SQL queries used for reporting • Perform quality assurance on dashboards and recurring deliverables • Contribute to documentation, metric definitions, and data dictionaries

🎯 Requirements

• 3+ years of experience in analytics, business intelligence, data analysis, or a related role • Strong SQL skills • Experience building and maintaining dashboards and reports in BI tools; Tableau experience preferred • Strong analytical, problem-solving, and data validation skills • Strong organizational, written, and verbal communication skills • Awareness of responsible data handling practices • Alignment with iSeatz core values

🏖️ Benefits

• Robust health insurance • 401(k) plan with company matching • Generous paid time off • Up to eight weeks of paid parental leave • Professional development allowance

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