Isentia
501 - 1000 employees
Founded 1982
📱 Media
☁️ SaaS
🤖 Artificial Intelligence
💰 $2M Series unknown on 2013-06
Media • SaaS • Artificial Intelligence
Isentia is a media intelligence and monitoring company that provides a SaaS platform for tracking, analyzing, and reporting on news and social media coverage. It offers tools for PR and communications teams—such as media monitoring, analytics, custom reporting, media contact database and distribution—and uses AI to surface insights and trends for organizations, agencies, governments, and enterprises across the Asia-Pacific region. The company emphasizes real-time alerts, customizable dashboards, and customer support to help clients manage reputation, measure ROI, and inform strategic decisions.
Business Analyst
🕒 May 29
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Isentia
501 - 1000 employees
Founded 1982
📱 Media
☁️ SaaS
🤖 Artificial Intelligence
💰 $2M Series unknown on 2013-06
Media • SaaS • Artificial Intelligence
Isentia is a media intelligence and monitoring company that provides a SaaS platform for tracking, analyzing, and reporting on news and social media coverage. It offers tools for PR and communications teams—such as media monitoring, analytics, custom reporting, media contact database and distribution—and uses AI to surface insights and trends for organizations, agencies, governments, and enterprises across the Asia-Pacific region. The company emphasizes real-time alerts, customizable dashboards, and customer support to help clients manage reputation, measure ROI, and inform strategic decisions.
📋 Description
• Act as the vital bridge between our business stakeholders and technology teams. • Document processes and apply strong product sense to review products. • Collaborate deep with cross-functional teams to implement data-driven solutions. • Spot system enhancement opportunities and drive operational efficiency. • Collaborate with technical designers and build teams to ensure requirement feasibility. • Utilize Confluence to document, track, and manage requirements throughout the project lifecycle.
🎯 Requirements
• Proven experience in a dedicated Business Analysis function or role. • Deep experience working in software, particularly with SaaS platforms. • Demonstrated success working with and managing a diverse set of internal and external stakeholders to validate features, test assumptions, and manage expectations. • Proven ability to independently manage projects from inception to completion. • Hands-on experience working on projects implementing AI solutions, with specific exposure to prompt engineering or agentic workflows. • Proficiency in Requirements Management Software (Confluence) and workflow tools (JIRA). • Practical experience with Business Process Modelling Notation (BPMN). • Solid understanding of software development methodologies (Agile, SDLC, Lean, Scrum, or similar). • Excellent verbal and written communication skills are a non-negotiable.
🏖️ Benefits
• Flexible working arrangements
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