DHS Case Reviewer

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🕒 5 days ago

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Logo of ISN

ISN

501 - 1000 employees

🤝 B2B

☁️ SaaS

B2B • SaaS

ISN is a global provider of contractor and supplier management services, established in 2001 and headquartered in Dallas, Texas. ISN operates a configurable platform (ISNetworld) used by capital-intensive 'Hiring Clients' to manage contractor pre-qualification, safety, compliance, workforce and subcontractor management across more than 85 countries. The company supports risk management, transparency, and sharing of industry best practices among its network of hiring clients and contractors. ISN offers tools for measuring key performance metrics, procurement/supply chain workforce coordination, and improving contractor safety culture and compliance.

📋 Description

• Review investigative reports, interviews, and record checks for accuracy, completeness, and compliance. • Ensure all work products meet customer and contract requirements prior to submission. • Partner with Investigators and Record Searchers to clarify requirements and resolve deficiencies. • Provide coaching and guidance regarding investigative standards and documentation requirements. • Identify recurring trends, errors, omissions, and quality concerns. • Collaborate with Quality Assurance personnel to develop educational and corrective action initiatives. • Support continuous improvement efforts to enhance overall program quality. • Maintain established quality, timeliness, and production standards. • Assist management with quality reporting and trend analysis.

🎯 Requirements

• Security Clearance: Active favorable adjudicated T5, T5R or HT • DHS experience highly desired

🏖️ Benefits

• Comprehensive Medical Coverage with Prescription Benefits • Dental Insurance • Flexible Spending Accounts (FSA) • Company-Paid Short-Term & Long-Term Disability • Company-Paid Basic Life Insurance • 401(k) Retirement Plan • Paid Time Off beginning on your first day of employment • Professional growth and leadership development opportunities

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