Administrative & Billing Coordinator

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

B2B • Healthcare Insurance • SaaS

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Answer incoming customer and client phone calls professionally and efficiently. • Create, process, and send invoices accurately and timeously. • Perform general administrative and secretarial duties. • Manage billing and invoicing functions with a high degree of accuracy. • Process information received from field technicians. • Capture job details accurately within the company system. • Issue invoices and maintain accurate records. • Support day-to-day office operations and administrative processes. • Communicate effectively with customers, clients, and internal stakeholders. • Identify and address discrepancies or errors proactively. • Maintain confidentiality and professionalism in all interactions.

🎯 Requirements

• Previous experience in an administrative, secretarial, office support, or customer service role. • Excellent verbal and written English communication skills with a clear and professional accent. • Strong attention to detail and commitment to accuracy. • Experience with billing, invoicing, or administrative financial tasks. • Strong organisational and multitasking abilities. • Ability to work independently and take initiative. • Excellent problem-solving and critical-thinking skills. • High level of accountability, integrity, and honesty. • Ability to learn new systems and processes quickly. • Reliable, proactive, and self-motivated. • Strong work ethic and commitment to producing high-quality work.