Client Services & Scheduling Coordinator

🔥 2 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Answer incoming calls professionally and courteously • Assist customers with enquiries and provide accurate information • Schedule and coordinate appointments • Capture customer information accurately through data entry • Maintain accurate and up-to-date customer records • Use cloud-based systems to manage appointments and customer information • Communicate with customers and internal teams • Assist with basic reporting and data-related tasks using Excel

🎯 Requirements

• Strong verbal and written English communication skills • Professional and friendly telephone manner • Excellent attention to detail • Well-organised and able to manage multiple tasks • Reliable, proactive, and able to work independently • Strong customer service skills • Proficiency in Microsoft Outlook and MS Office • Basic Microsoft Excel skills for reporting • Comfortable working with cloud-based systems • Able to learn and navigate new software and systems quickly • Mandatory fixed fibre line with minimum 25 Mbps upload and download speed • Wired Ethernet capability • Reliable power backup for load shedding or outages • Ability to work Monday–Thursday 9:00 AM–6:00 PM EST, Friday 9:00 AM–1:00 PM EST, and Sunday 9:00 AM–1:00 PM EST • Must work on South African and U.S. public holidays

🏖️ Benefits

• Compensation for South African public holidays in accordance with the BCEA • Fully remote work arrangement