iSTA Solutions
1001 - 5000 employees
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
Medical Scribes Team Lead
Job not on LinkedIn
🔥 0 minutes ago
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iSTA Solutions
1001 - 5000 employees
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
📋 Description
• Plan daily workflow and assignments • Monitor productivity and the 40-chart target • Manage coverage, pending tasks, and workload • Audit scribe documentation for accuracy and completeness • Track quality trends and provide weekly reports • Conduct coaching and performance reviews • Create improvement plans and apply feedback • Prepare weekly production and issue reports • Provide leadership updates • Train and onboard new scribes • Provide ongoing support, feedback, and escalation • Convert transcribed diagnostic test results, procedures, and consultation notes into applicable report formats • Type out full forms of medical abbreviations and acronyms, as well as formal versions of medical jargon • Collaborate with team members and other departments to improve overall customer experience
🎯 Requirements
• Graduate of any medical course • At least 6 months of Team Lead, Supervisory, or SME experience • At least 2 years of Medical Scribe or Transcriptionist experience • Experience with ECW • Typing speed averaging 50–60 WPM • Excellent verbal and written English skills • Amenable to working night shift
🏖️ Benefits
• Competitive salary and benefits • Health Insurance with free dependents* • 10%-night differential • Attendance Bonus • Paid time off • Convertible to cash leave credits • Performance Appraisal • Work-life balance • A focus on growing your career path with us • Opportunities to follow your passions and learn new skills • Strong culture and values-driven leadership • Opportunities to learn and grow at any stage of your career • Continuous learning and innovation • All-inclusive environment where everyone thrives
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