Quality Control Specialist – Documentation

🔥 13 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Quality Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Review draft reports and documents for accuracy, completeness, and consistency. • Identify spelling, grammatical, formatting, factual, and logical errors. • Check documentation for missing information and inconsistencies. • Ensure reports meet client-specific insurance and documentation requirements. • Verify that documents align with internal company guidelines, industry standards, and applicable requirements. • Provide clear, constructive, and easy-to-understand feedback to report authors. • Identify required amendments and ensure revisions address the relevant issues. • Review high volumes of documentation efficiently while maintaining a strong level of accuracy. • Complete forms and transfer client-specific information accurately using available records. • Cross-check information between documents and source records. • Maintain a consistent approach to quality and compliance across all reviewed documentation. • Escalate discrepancies or concerns where additional clarification is required.

🎯 Requirements

• Previous experience in Quality Assurance, Document Review, Report Review, Compliance, Administration, or a similar detail-focused role. • Proficiency in Microsoft Word and Microsoft Excel. • Excellent written and verbal English communication skills. • Strong attention to detail and a methodical approach to reviewing information. • Ability to identify inconsistencies, errors, and missing information. • Ability to provide feedback clearly and professionally. • Strong comprehension skills with the ability to understand detailed documentation and requirements. • Ability to explain complex edits or required changes in a simple and understandable manner. • Comfortable working with high volumes of information and documentation. • Strong organisational and time-management skills. • Ability to work independently while consistently meeting quality and productivity expectations. • A fixed fibre line with a minimum speed of 25 Mbps upload and download, supporting a wired Ethernet connection. • A reliable power backup solution to manage load shedding and power outages.