
1001 - 5000 employees
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
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1001 - 5000 employees
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
• **Job Responsibilities (but not limited to):** • Conduct high-volume outreach primarily via Indeed, with LinkedIn as a secondary sourcing channel • Proactively reach out to candidates — do not rely on inbound applications alone • Engage with candidates from relevant backgrounds (e.g., teachers, psychology students, caregivers, nannies) • Maintain a consistent pipeline of qualified candidates, understanding that high drop-off rates are a reality of this market and that volume is the answer • Conduct structured **30-minute phone-based screening interviews** to assess candidate suitability • Assess candidates against three core criteria: ability to pair with and engage children, consistency and reliability, and the capacity to absorb ABA concepts within approximately six weeks • Keep an open-minded, development-oriented approach — assess potential, not just current experience • Evaluate key behavioural traits such as patience, communication, and reliability • Represent the client warmly and compellingly on every call — there is a genuine sales element to this role • Take detailed, **real-time notes during every interview** — not after • Compile structured interview summaries and candidate evaluations • Submit reports to the hiring manager to support hiring decisions • Track candidates from sourcing through to placement using the client's phone and HR systems • Use **Microsoft Bookings** to schedule candidates into training sessions • Manage follow-ups proactively to minimise candidate drop-off at every stage of the funnel • Coordinate offer processes, including contract distribution via the client's HR platform (**Momentium**) • Enrol suitable candidates without formal ABA experience into the client's **40-hour certification training programme** • Liaise with training teams and follow up on candidate progress • Ensure all onboarding documentation is completed accurately and timeously on Momentium • Hand candidate files over to the scheduling team once candidates are active and ready for sessions • Maintain a professional and engaging candidate experience throughout the recruitment process • Represent the client's brand effectively to attract and retain top talent
• **Industry Experience:** • Proven experience in recruitment, talent acquisition, or high-volume hiring • Demonstrated ability to manage 50+ candidate profiles simultaneously across different pipeline stages • Experience sourcing and managing candidates via Indeed or similar job boards • Exposure to healthcare, education, childcare, or behavioural health environments is advantageous • A genuine personal interest in or connection to disability support, special needs, or child welfare is highly valued • **Soft Skills:** • Strong phone-based communication skills — able to build rapport quickly and form accurate judgements within a 30-minute call • Speed and proactivity — the ability to move quickly and be first to reach strong candidates is a competitive advantage in this market • Resilience and consistency in the face of high candidate drop-off rates • Real-time note-taking discipline and a high standard of detail in candidate reporting • Open-minded, development-oriented approach to candidate assessment • Strong organisational and coordination abilities • **Technical Skills:** • Proficient in MS Office and general computer systems • Experience with ATS platforms, HR onboarding platforms, or scheduling tools (e.g. Microsoft Bookings) is beneficial • Comfortable using communication tools such as Zoom, Microsoft Teams, email, and SMS platforms • Familiarity with Indeed as a sourcing and pipeline management tool is an advantage • *If you are not contacted within 14 working days, please consider your application unsuccessful. *
Apply Now🕒 February 25
Intake Specialist providing ABA therapy support for families of autistic children. Responding to inquiries, guiding onboarding, and collaborating with clinical teams.