iSTA Solutions
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
Remote Office Support Administrator - ABA Therapy
Job not on LinkedIn
July 16
iSTA Solutions
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
📋 Description
• ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. • We are currently looking for a perceptive and intuitive individual for a Remote Office Support Administrator role to our client providing Applied Behaviour Analysis (ABA) Therapy services in the USA. • Working Hours: This role requires you to work USA hours, Mon – Fri from 9am to 6pm EST. • Work Environment: This is a remote role for South African Citizens only. • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory. • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. • Responsibilities: Provide day-to-day administrative and operational support to healthcare and billing teams, perform accurate data entry, communicate effectively with internal teams, assist with tracking claims, use platforms such as HubSpot, CentralReach, ClickUp, prepare reports and trackers, flag process delays, and ensure compliance.
🎯 Requirements
• 6 months – 1 year experience in the Healthcare Industry (ABA experience preferred) • Strong communication skills – able to clearly convey ideas, comprehend and respond to clients or admin, and engage effectively with team members • High attention to detail – consistent, accurate, and thorough in task execution • Strong technical proficiency – understands back-office functions and can identify or solve workflow issues • Effective time management – able to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment • Familiarity with HubSpot or a similar CRM is a plus • Experience using systems such as CentralReach, ClickUp, or Brillium is advantageous • Proficient in MS Office (Excel, Outlook)
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