Isuzu North America
Automotive • Transport • B2B
Isuzu North America is a subsidiary of Isuzu Motors Limited, focusing on the distribution and marketing of Isuzu vehicles within the North American market. The company is known for its high-quality trucks and commercial vehicles, providing reliable transportation solutions for various industries while maintaining a commitment to customer service and safety.
Project Engineer
Job not on LinkedIn
February 15
Isuzu North America
Automotive • Transport • B2B
Isuzu North America is a subsidiary of Isuzu Motors Limited, focusing on the distribution and marketing of Isuzu vehicles within the North American market. The company is known for its high-quality trucks and commercial vehicles, providing reliable transportation solutions for various industries while maintaining a commitment to customer service and safety.
đź“‹ Description
• Provide enterprise-level technical support to our customers. • Give support via phone, web, email, chat and other channels as required. • Take ownership of customer issues reported and see problems through to resolution. • Study, diagnose, troubleshoot and recognize solutions to solve customer issues. • Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams. • Provide timely and detailed feedback to customers. • Ensure proper recording and closure of all issues. • Prepare accurate and timely reports. • Document knowledge in the form of knowledge base tech notes and articles.
🎯 Requirements
• BS degree in Information Technology, Computer Science or equivalent • Proven working experience in enterprise technical support, IT support or as a technical engineer • Basic knowledge of Unix/Linux systems, utilities, and scripting • Great problem-solving skills • Great client-facing skills • Outstanding written and verbal communication skills
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