It Green / Green Solutions
51 - 200 employees
Founded 2016
🤝 B2B
🏢 Enterprise
B2B • Enterprise
It Green / Green Solutions is an IT services and managed-IT company based in Peru that manages clients' IT areas and provides professional technology advisory. They are the only authorized Silver Partner of Teclib for the Peruvian market and specialize in GLPI-based service management, help desk/mesa de ayuda, specialized technical support, and structured cabling. The company emphasizes corporate best practices, social responsibility, and customer-focused values (Responsibility, Integrity, Communication, and Continuous Improvement).
Analista de Soporte TI – Mesa de Ayuda
Job not on LinkedIn
🕒 April 9
🗣️🇪🇸 Spanish Required
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It Green / Green Solutions
51 - 200 employees
Founded 2016
🤝 B2B
🏢 Enterprise
B2B • Enterprise
It Green / Green Solutions is an IT services and managed-IT company based in Peru that manages clients' IT areas and provides professional technology advisory. They are the only authorized Silver Partner of Teclib for the Peruvian market and specialize in GLPI-based service management, help desk/mesa de ayuda, specialized technical support, and structured cabling. The company emphasizes corporate best practices, social responsibility, and customer-focused values (Responsibility, Integrity, Communication, and Continuous Improvement).
📋 Description
• Brindar solución a las incidencias reportadas por los puntos de venta • Filtrar las incidencias reportadas al equipo de desarrollo • Dar apoyo en los puntos de ventas en el manejo del sistema de ventas. • No se interactúa presencialmente con los usuarios, todo es de forma virtual.
🎯 Requirements
• Técnicos o universitarios de las carreras de Ingeniería de sistemas, computación e informática, afines. • Experiencia de 1 año como soporte de mesa de ayuda • Conocimiento de BDA o Querys en BDA • Conocimiento en redes (básico) • Conocimiento en alguna herramienta de ticketing
🏖️ Benefits
• Ingreso a planilla con todos los beneficios de ley durante la duración del proyecto • Laptop entregada por la Consultora • Disponibilidad para trabajar feriados. (Compensados según ley)
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