AI Platform Administrator

🕒 April 9

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Logo of iTech AG

iTech AG

51 - 200 employees

Founded 2008

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Own platform operations. • Monitor platform health, uptime, and performance. • Coordinate with the vendor to resolve issues quickly. • Manage users and access. • Configure and optimize the platform. • Support internal users. • Manage the vendor relationship. • Track adoption and usage. • Maintain documentation. • Support security and compliance. • Drive continuous improvement. • Build demos and internal offerings. • Support ServiceNow delivery.

🎯 Requirements

• 2+ years in SaaS platform administration, IT operations, or a related operational role. • Comfort with AI/ML concepts. • Experience managing vendor relationships. • Strong troubleshooting skills. • User management and access control experience. • Clear communication skills. • Self-directed work style. • ServiceNow Certified System Administrator (CSA).

🏖️ Benefits

• Health insurance • Professional development opportunities

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