Senior Technical Consultant

16 hours ago

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💼 Consultant

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iTech AG

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Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

51 - 200 employees

Founded 2008

🔒 Cybersecurity

📋 Description

• Lead technical design sessions and provide expert guidance during workshops. • Configure and customize ServiceNow applications, including Platform Analytics, Agile Development, Alignment Planner Workspace, Demand Management, Project Management, Resource Management, Timecard Management, and Collaborative Work Management. • Develop and refine user stories in partnership with Product Owners and stakeholders. • Implement and support integrations between ServiceNow and external systems. • Mentor platform administrators and junior consultants in best practices and technical standards. • Ensure solutions adhere to architectural governance, process objectives, and long-term roadmap strategies.

🎯 Requirements

• 3-5 years of ServiceNow technical experience preferred. • Strong understanding of ITBM processes and project/program methodologies. • Proficiency with ServiceNow scripting, configuration, and integrations. • ServiceNow certifications (CSA, CAD, or ITBM-specific certifications) preferred. • Strong interpersonal skills with a proven track record of providing excellent customer service. • Excellent writing and communication skills with attention to detail. • Bachelor's degree in a related field or an additional 4 years of related experience. • Must be a U.S. citizen due to government clearance requirements.

🏖️ Benefits

• Health insurance • Retirement plans • Professional development opportunities • Paid time off