ServiceNow ITSM Developer

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🔥 11 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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iTech AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Design, develop, configure, and enhance ServiceNow solutions to support federal program and portfolio management requirements. • Develop and maintain custom applications, workflows, business rules, UI policies, Flow Designer automations, and integrations. • Collaborate with ServiceNow Architects and business stakeholders to implement scalable, standards-based SPM solutions. • Support strategic reporting, dashboards, KPIs, and executive workspaces for portfolio visibility and decision-making. • Participate in Agile and SAFe ceremonies including PI Planning, sprint planning, demos, reviews, and retrospectives. • Perform code reviews and ensure adherence to development standards, platform governance, and best practices. • Support platform upgrades, patching, and performance optimization activities. • Troubleshoot and resolve platform defects, integration issues, and production support requests. • Ensure configurations and customizations align with federal security, compliance, and accessibility requirements. • Contribute to technical documentation, knowledge transfer, and cross-team collaboration.

🎯 Requirements

• Minimum 5 years of overall IT experience • Minimum 3 years of hands-on ServiceNow development experience • Strong JavaScript development skills • Experience developing and configuring within the ServiceNow platform, including workflows, integrations, forms, and scripting • At least one active ServiceNow certification (CSA preferred; CAD or additional certifications are a plus)

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities