Director of Professional Services – Project Management

Job not on LinkedIn

November 4

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Logo of Itential

Itential

SaaS • Enterprise • Telecommunications

Itential is a leading SaaS platform that focuses on hybrid cloud network automation and orchestration. The company provides products designed to simplify the management of hybrid networks and automate workflows across IT systems and infrastructure, offering solutions for network automation, orchestration, and infrastructure as a service. Itential's platform is utilized by various industries, including financial services, healthcare, public sector, and managed services, to streamline operations, enhance service delivery, and drive innovation through advanced automation processes.

201 - 500 employees

Founded 2014

☁️ SaaS

🏢 Enterprise

📡 Telecommunications

💰 Convertible Note on 2022-02

📋 Description

• Organize, manage, and plan complex projects for Itential’s research, development, and product implementation efforts. • Oversee a team of project managers and engineers to ensure projects are completed on time and to specifications. • Lead an interdepartmental team to complete projects on time, to specifications, and with accuracy and efficiency. • Establish strong client relations and develop relationships at executive levels. • Act as a liaison between company, customers, and vendors. • Prepare and implement a budget based on estimates. • Conduct risk assessments; report identified risks to management; provide recommendations for mitigation of risk.

🎯 Requirements

• Bachelor’s degree in related field, which may include Computer Science, Business, Project Management, IT or Engineering strongly preferred. • At least 5+ years of program management experience with progressively complex software engagements • Customer facing experience in an IT Professional Services environment • Excellent communication, verbal, critical thinking & analytical skills. • Excellent interpersonal, organizational and customer service skills. • Attention to detail. • Strong analytical and problem-solving skills. • Ability to prioritize tasks and to delegate them when appropriate.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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