Software Consultant

Job not on LinkedIn

🕒 February 20

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Logo of ITW

ITW

10,000+ employees

🤝 B2B

🔧 Hardware

B2B • Hardware

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Partner with customers within territory to help them get the most out of Alpine software and improve their business operations. • Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users. • Partner with sales in new account acquisitions. • Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork. • Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team. • Act as Software Expert in the designated territory for escalated and higher level requests. • Introduce customers to new software features. • Partner with territory salesperson on customer priorities. • Build rapport and develop lasting relationships with customers’ staff. • Work cross-functionally with software development on territory market needs.

🎯 Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred • 3 years of experience in construction technology preferred • 3 years of experience with technical implementation of software preferred • Experience in the truss industry preferred • Experience interacting with customers in a service or support capacity • Strong organizational skills • Excellent verbal and written communication skills • Proven experience as a highly motivated, independent, results-driven, self-starter • Valid driver's license and good driving record

🏖️ Benefits

• competitive salary • comprehensive benefits package

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