Junior Account Manager

🕒 March 18

🏢🏡 Berlin – Hybrid

💵 €36k - €40k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🗣️🇩🇪 German Required

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Logo of iwoca

iwoca

WebsiteLinkedIn

201 - 500 employees

💰 Debt Financing on 2020-08

iwoca was founded to expand possibilities for small businesses.At iwoca, we believe finance should feel like a superpower, not a headache. That’s why our founders, Chris and James, decided to create a solution custom-built for small businesses. One that strips out the hassle, gets to know what each business needs, and looks for opportunities rather than problems. One that provides access to finance where and when your business needs it.Our partner integrations and our Lending API mean we can provide access to finance where and when small businesses need it. Our award winning credit risk engine help us make faster, more accurate credit decisions built around the performance of the business.We are proud to be NACFB Lender of the year, Xero Financial Services App of the year and, most recently, winner of the £10m Banking Competition Remedies grant.Since 2012, we’ve made funding available to over 50,000 businesses, from cafés to car dealers, salons to solicitors. But we’ve only just started. Our mission is to fund one million small businesses.

📋 Description

• Guide & Assist: Support new customers through their application journey, simplifying complex steps and finding the right financial solutions for their business goals. • Build Partnerships: Foster long-lasting, trust-based relationships with a portfolio of existing and new clients. • Champion the Customer: Our systems are always developing. Act as the internal "Voice of the Customer," sharing insights with our product and tech teams to help us innovate and stay ahead of the competition. • Strategic Growth: Use your understanding of business drivers to help clients maximise their potential while keeping them informed about new opportunities and product developments. • Collaborate: Work within an international, cross-functional team to improve our processes and help us scale our mission.

🎯 Requirements

• You are a People Person: You genuinely enjoy connecting with others and are motivated by seeing your clients succeed. • You Thrive in Fast-Paced Environments: You have proven experience managing a high volume of calls without losing your cool. You can multitask effectively while maintaining a high standard of service and a positive tone. • You are a Problem-Solver: You enjoy thinking creatively and "outside the box" to find solutions for your clients and improvements for the team. • You are Organised & Proactive: You take pride in managing your work independently while remaining a reliable and supportive team player. • You are Multilingual: You possess excellent German communication skills (both written and spoken) and are comfortable collaborating in English within our diverse international office.

🏖️ Benefits

• 26 days of vacation a year plus a free day for your birthday. • One-month fully paid sabbatical after 4 years. • Mental health support with direct access to certified psychologists via our partner OpenUp. • Access to the gym membership program, €25 for either Fit711 or Urban Sports Club. • €30 contribution towards the Deutschlandticket. • Company Pension with Canada Life. • Great office locations. In Frankfurt in the middle of the city, our Berlin office is located in Prenzlauer Berg. • A paid volunteer day that gives you the opportunity to invest time to support a charity of your choice. • Corporate Benefits discounts. • Fully stocked fridges in our offices with whatever is needed to strengthen them. There are snacks (both healthy and less healthy) for the whole day. • A learning and development budget for everyone, including a book budget. • Learning German budget. • Company-wide talks with internal and external speakers. • Access to learning platforms like Treehouse.

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