Learning Experience Designer

Job not on LinkedIn

🔥 16 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Jackrabbit Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

📚 Education

SaaS • B2B • Education

Jackrabbit Technologies is the leading provider of cloud-based class management software tailored for youth activity centers, including gymnastics, dance, swim, cheer, music, and childcare businesses. Founded in 2004, the company has excelled in helping businesses automate and streamline their operations, enabling them to focus on teaching and engaging with students. Jackrabbit's comprehensive software suite is designed to enhance business operations and customer experiences with features like online registration, payment processing, scheduling, and a robust parent portal that facilitates communication. Trusted by thousands of clients across multiple states and countries, Jackrabbit Technologies stands out for its reliability, data security, and commitment to client success.

📋 Description

• Create engaging, effective learning experiences for Jackrabbit Academy, Jackrabbit's client education platform. • Design and develop training content that helps clients successfully learn, adopt, and apply Jackrabbit features and workflows. • Create client-facing learning experiences, including online courses, tutorials, videos, assessments, and guided walkthroughs. • Partner closely with Product, Support, Implementation, Client Success, and other teams to identify learning opportunities, understand product functionality, and ensure education content aligns with client needs and business priorities. • Develop and maintain a strong understanding of Jackrabbit functionality, workflows, and client use cases. • Test new features and workflows within Jackrabbit environments to validate training accuracy and effectiveness. • Collaborate with stakeholders to gather feedback and improve learning experiences and content effectiveness. • Contribute to ongoing improvements of learning paths, course structure, and client education programs.

🎯 Requirements

• Bachelor's degree in Education, Instructional Design, Communications, Learning Technologies, Business, or related field; or commiserate combined education and applicable experience. • 3+ years of experience creating online learning content, client education programs, instructional materials, or related learning experiences. • Advanced written communication and instructional design skills. • Ability to simplify complex concepts for non-technical audiences. • Experience creating learning content for software, technology, or digital products. • Strong attention to detail and commitment to content quality and accuracy. • Ability to manage multiple projects and priorities in a collaborative environment. • Proven problem-solving, organizational, and communication skills. • Ability to travel up to 10% (Charlotte-based) or 25% (non-Charlotte-based). • Must have reliable high-speed internet access. • US Citizens or Green Card holders with no special circumstances living in the US.

🏖️ Benefits

• Medical, Dental, Vision, Flexible Spending, HSA and Dependent Care Accounts. • Company-Paid Disability and Life Insurance. • Opportunity to elect Critical Illness and Accident Insurance. • Confidential access to legal and life counseling and mental health support available 24/7. • 401(k) with a generous company match, access to financial planning. • Paid Time Off, Paid Parental, Paid Caregiver and Sabbatical leaves. • Annual allowance for professional development. • Paid Time to volunteer in your community.