Jacuzzi Group
Wellness
Jacuzzi Group is a company renowned for its innovation and leadership in the wellness and hydrotherapy industry. They offer a wide range of products including hot tubs, swim spas, saunas, and a variety of bathroom fixtures. Their products are designed to provide health benefits such as hydrotherapy for stress relief and post-exercise recovery. Known for their high-performance swim experiences and collaborations with athletes, Jacuzzi continues to innovate with technologies like the SmartTub® system for energy-efficient operation and the integration of infrared and red light therapy in their offerings.
Customer Care Representative – 2nd Shift
Job not on LinkedIn
November 14
Jacuzzi Group
Wellness
Jacuzzi Group is a company renowned for its innovation and leadership in the wellness and hydrotherapy industry. They offer a wide range of products including hot tubs, swim spas, saunas, and a variety of bathroom fixtures. Their products are designed to provide health benefits such as hydrotherapy for stress relief and post-exercise recovery. Known for their high-performance swim experiences and collaborations with athletes, Jacuzzi continues to innovate with technologies like the SmartTub® system for energy-efficient operation and the integration of infrared and red light therapy in their offerings.
📋 Description
• Responsible for reviewing sales contracts ensure proper product is included in contract and sent out for ordering. • Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts. • Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date. • Assist in scheduling service/ repair work for customers & providing updates • Must be comfortable operating in ERP systems to make change orders for customers. • Review quality standards and customer satisfaction/reviews in a timely fashion • Provide excellent customer service to our current & past clients • Provide assistance to customers throughout the period of sales and installation. • Other duties as assigned
🎯 Requirements
• Customer service and data entry experience • High attention to detail • Basic computer knowledge • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Construction or Sales contract reviewing experience (preferred)
🏖️ Benefits
• Medical, dental, vision, life insurance plans • Paid vacation and holidays • Paid Training • 401(k) with matching program • Advancement Opportunities
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