National Production Manager – Market Expansion

🔥 0 minutes ago

🌵 Arizona, California, +7 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $128k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🍿 Producer

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Jacuzzi Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

🧘 Wellness

Wellness

Jacuzzi Group is a company renowned for its innovation and leadership in the wellness and hydrotherapy industry. They offer a wide range of products including hot tubs, swim spas, saunas, and a variety of bathroom fixtures. Their products are designed to provide health benefits such as hydrotherapy for stress relief and post-exercise recovery. Known for their high-performance swim experiences and collaborations with athletes, Jacuzzi continues to innovate with technologies like the SmartTub® system for energy-efficient operation and the integration of infrared and red light therapy in their offerings.

📋 Description

• Serve as the primary boots-on-the-ground lead for all new market openings, physically present at each location to drive setup and launch execution. • Oversee office and warehouse buildout, ensuring each facility is operationally ready -- properly equipped, organized, and compliant with Jacuzzi Bath Remodel standards -- prior to launch. • Recruit, onboard, and train new production staff including; Installers, Installation Managers, Warehouse Supervisors and Production Managers, ensuring all team members are certified and field-ready before the market launch. • Own the end-to-end launch timeline and budget for each market; identify and escalate risks proactively to senior leadership. • Coordinate with cross-functional teams (Sales, Marketing, Operations, Supply Chain, IT, HR, Finance) to ensure all systems, inventory, and support structures are in place at launch. • Develop and maintain a standardized market launch playbook that codifies the setup process -- from site selection through first installation -- and continuously improves it based on field learnings. • Establish post-launch reporting on operational readiness, production performance, and quality metrics for executive visibility. • Deliver comprehensive onboarding and ongoing training programs specifically for Production Managers and Installation Managers in all markets. • Train Production Managers and Installation Managers on project scheduling -- including job sequencing, crew coordination, and timeline management. • Provide hands-on training on CRM (Salesforce) navigation, including pipeline management, job status updates, customer notes, and reporting, ensuring consistent platform adoption across all markets. • Develop and deliver customer interaction training, equipping Production Managers and Installation Managers with the communication skills, professionalism standards, and escalation protocols needed to deliver an exceptional customer experience. • Partner with Operations leadership to develop and continuously refine standard operating procedures, ensuring training content reflects current best practices and business expectations. • Assess field competency through ride-alongs, job site visits, and performance reviews; identify gaps and deliver targeted coaching to bring individuals to standard. • Track training completion, certification status, and field performance metrics; report findings to senior leadership and adjust programs to address recurring gaps.

🎯 Requirements

• Bachelor's degree in Operations Management, Business Administration, or related field preferred • 5+ years of progressive leadership experience in Operations Management, Production Management, Market Expansion, training or a related role. • Demonstrated experience managing complex, cross-functional projects from planning through execution. • Strong verbal and written communication skills; ability to present effectively to field teams and executive audiences. • Comfortable with extensive travel within the united states; up to 75% depending on business needs. • Experience in home improvement, home services, or a similarly structured installation/field-operations business. • Familiarity with Salesforce CRM and LMS platforms.

🏖️ Benefits

• Paid time off (PTO) • 401(k) with matching program • Medical insurance • Dental insurance • Vision insurance • Health savings account • Life insurance