Engineering Manager, CloudOps Infrastructure

🕒 Yesterday

🇺🇸 United States – Remote

💵 $160k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

☁️ Cloud Engineer

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JamLoop

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📱 Media

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

JamLoop is an AI-enabled demand-side platform (DSP) that specializes in Connected TV (CTV) and OTT advertising. The platform provides agencies and advertisers with self-service and managed options to plan, buy, optimize, and measure streaming TV campaigns across 300+ premium streaming apps, offering zip-code-level targeting, audience segmentation, impression-level attribution, anti-fraud controls, and real-time dashboards. JamLoop focuses on local activation and cross-industry use cases (retail, automotive, healthcare, political, finance, education), enabling precise, cost-effective TV advertising with transparency and preferential inventory pricing.

📋 Description

• Manage and support a scrum team of 4 to 6 software and DevOps engineers. • Lead sprint planning, backlog refinement, execution tracking, retrospectives, and delivery commitments. • Coach engineers through technical decision-making, operational ownership, prioritization, and professional growth. • Help create a team culture focused on accountability, reliability, continuous improvement, and pragmatic execution. • Partner with product, engineering, and business stakeholders to align infrastructure and bidder team priorities with company goals. • Oversee AWS-based cloud infrastructure supporting high-volume, low-latency bidder systems. • Manage cloud environments that process over 1 billion HTTP requests per hour. • Help operate and optimize millions of dollars of cloud infrastructure spend. • Identify opportunities to reduce cost, improve system utilization, and increase performance. • Drive improvements in observability, monitoring, alerting, incident response, deployment safety, and operational readiness. • Ensure systems are designed and operated for scalability, reliability, availability, and maintainability. • Lead engineering work on high-volume bidder software for a demand-side platform. • Support backend systems where latency, throughput, uptime, and cost efficiency are business-critical. • Help the team make sound technical tradeoffs across performance, reliability, complexity, and delivery speed. • Collaborate with engineers on architecture, system design, code quality, deployment practices, and production operations. • Ensure the team maintains strong ownership of production services from design through deployment and ongoing operation. • Participate in production support processes and help ensure appropriate team coverage. • Be available outside standard business hours as needed to support critical deployments, production incidents, time-sensitive operational events, and team response coverage. • Lead or support incident reviews, root cause analysis, follow-up planning, and long-term reliability improvements. • Build processes that reduce operational toil and improve team response effectiveness over time.

🎯 Requirements

• 6+ years of professional experience in backend software engineering, cloud infrastructure, DevOps, site reliability engineering, or a related technical discipline. • 1+ year of experience leading engineers, managing projects, acting as a technical lead, or serving in an engineering management role. • Strong experience operating production systems on AWS. • Experience with high-scale, high-availability distributed systems. • Practical understanding of cloud networking, HTTP services, load balancing, service scaling, monitoring, deployment pipelines, and incident response. • Experience supporting systems where latency, throughput, reliability, and cost are important operational concerns. • Ability to manage technical priorities across infrastructure, operations, performance, and product delivery. • Strong communication skills with the ability to work effectively across engineering, product, and business teams. • Comfortable staying close to technical details while also managing people, planning, execution, and delivery.

🏖️ Benefits

• healthcare • company contributions to your HSA • a great 401k • much (much) more.