Agent

Job not on LinkedIn

🔥 5 minutes ago

🏈 Alabama, Alaska, +31 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Jazz

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Jazz is a staffing agency dedicated to connecting exceptional candidates with leading organizations. Since 2013, Jazz has redefined workforce solutions by emphasizing relationship-building and personalized attention. The agency provides tailored staffing solutions, professional career guidance for job seekers, and custom recruitment strategies for employers, ensuring successful matches and satisfaction throughout the hiring process.

📋 Description

• Respond to incoming customer queries via various communication channels promptly and effectively • Troubleshoot customer issues, identify root causes, and offer appropriate resolutions • Develop a deep understanding of our products or services to provide accurate information to customers • Strive to exceed customer expectations and ensure their satisfaction with every interaction • Process customer orders, returns, and exchanges efficiently, ensuring accuracy and timely delivery • Document customer interactions and update relevant databases for record-keeping • Collaborate with cross-functional teams to address customer needs effectively • Maintain a professional and secure home workspace

🎯 Requirements

• Proven experience in customer service or a related field • Exceptional communication skills, both written and verbal • Empathy, patience, and the ability to handle difficult situations with a positive attitude • Strong problem-solving skills and the ability to think on your feet • Proficient computer skills, including working knowledge of CRM systems and remote communication tools • Reliable high-speed internet connection and a suitable workspace at home • Flexibility to work in different shifts, including evenings, weekends, and holidays if required • A passion for delivering outstanding customer experiences • Previous experience in a remote customer care role is preferred

🏖️ Benefits

• Flexible work arrangements • Equipment: Laptop, headset and monitor