ServiceNow CMDB Lead

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🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Logo of Jeevan Technologies (a Nobl Q company)

Jeevan Technologies (a Nobl Q company)

501 - 1000 employees

Founded 2000

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Jeevan Technologies (a Nobl Q company) is a digital transformation and enterprise technology consultancy that helps mid-market and enterprise clients modernize ERP, cloud and application landscapes. It provides advisory and professional services (technology and business-process advisory, product design and business value assessment), platform implementations (SAP, Oracle, Salesforce, Microsoft, ServiceNow), custom development (front-end, back-end, enterprise integration), embedded & IoT engineering, data management, and AI/machine-learning solutions, plus managed services to automate operations and deliver industry-specific solutions.

📋 Description

• Lead requirements gathering, analysis, solution design, and development of ServiceNow solutions • Design, configure, and implement solutions focused on CMDB, Discovery, CSDM, and Service Catalog/Request Management • Engage with customers daily to understand business needs, clarify requirements, and provide technical guidance • Translate business requirements into technical specifications and scalable ServiceNow solutions • Manage and guide a small implementation team to ensure timely and quality delivery • Handle ambiguous requirements, identify gaps, and drive solutions with minimal supervision • Oversee development activities, troubleshoot technical issues, and ensure adherence to ServiceNow best practices • Coordinate with stakeholders and team members to manage delivery timelines, priorities, and dependencies

🎯 Requirements

• Strong hands-on experience in ServiceNow technical development and implementation • Expertise in CMDB, Discovery, CSDM (Common Service Data Model), and Service Catalog/Request Management • Experience in requirements gathering, analysis, solution design, and development • Proven ability to lead a small implementation team and manage delivery independently • Strong customer-facing skills with the ability to engage stakeholders on a daily basis • Ability to work with ambiguous requirements, exercise sound judgment, and drive solutions with minimal or no supervision • Excellent problem-solving, communication, technical leadership, and stakeholder-management skills

🏖️ Benefits

• Remote work arrangement

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