
501 - 1000 employees
Founded 1989
đ¤ B2B
đź Consulting
âď¸ SaaS
đ° Private Equity Round on 2022-04
B2B ⢠Consulting ⢠SaaS
Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.
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501 - 1000 employees
Founded 1989
đ¤ B2B
đź Consulting
âď¸ SaaS
đ° Private Equity Round on 2022-04
B2B ⢠Consulting ⢠SaaS
Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.
⢠Design, develop, and support Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) solutions ⢠Configure and optimize hardware and software asset lifecycle processes, including request, fulfillment, deployment, reclamation, refresh, and retirement ⢠Support software compliance, normalization, reclamation, SaaS optimization, and asset governance initiatives ⢠Develop and maintain Service Catalog Items, Record Producers, approval workflows, and fulfillment processes ⢠Build automation solutions using Flow Designer, Integration Hub, and ServiceNow platform capabilities ⢠Design and implement integrations using REST APIs, Import Sets, and Transform Maps ⢠Integrate ServiceNow with enterprise applications, SaaS platforms, endpoint management tools, and asset repositories ⢠Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer Flows, Scheduled Jobs, and Scripted REST APIs ⢠Troubleshoot platform, integration, and automation issues through root cause analysis ⢠Support ITSM processes including Incident, Change, Problem, and Request Management ⢠Maintain CMDB data quality, asset-to-CI relationships, and support CSDM initiatives ⢠Ensure solutions adhere to ServiceNow best practices, governance standards, and technical documentation requirements
⢠8+ years of hands-on ServiceNow development experience ⢠5+ years of experience implementing and supporting IT Asset Management solutions ⢠Strong experience with HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, and REST API integrations ⢠Extensive experience building Catalog Items, Record Producers, and automated fulfillment workflows ⢠Strong JavaScript and ServiceNow scripting expertise ⢠Experience with Import Sets, Transform Maps, Data Imports, and workflow automation ⢠Good understanding of ITSM processes and service delivery concepts ⢠Working knowledge of CMDB, Discovery, CSDM concepts, and Asset-to-CI relationships ⢠ServiceNow Certified System Administrator (CSA) certification required
⢠Health insurance ⢠Relocation program ⢠Remote work flexibility / Work From Anywhere Culture ⢠Professional development opportunities ⢠Certification programs ⢠Mentorship and talent investment programs ⢠Internal mobility opportunities ⢠Internship opportunities ⢠Impactful projects for top global clients ⢠Inclusive and supportive work environment ⢠Regular team-building company social events
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â° Full Time
đĄ Mid-level
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đ§ ServiceNow