Senior Business Consultant – Technical Lead

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $65k - $78k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

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Jenzabar

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

📚 Education

☁️ SaaS

🏢 Enterprise

💰 $60M Private Equity Round on 2000-04

Education • SaaS • Enterprise

Jenzabar is a leading provider of software and services dedicated to higher education institutions. The company's flagship product, Jenzabar One, is a unified cloud platform designed to streamline campus operations and enhance student success. Jenzabar offers a comprehensive suite of solutions including student information systems (SIS), analytics, eLearning, financial management, recruitment, retention, and human capital management tailored specifically for colleges and universities. The company's innovative products empower educational institutions to improve efficiency, engage students, and drive institutional growth.

📋 Description

• Provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area • Provide technical and functional consulting/problem resolution for Jenzabar One clients • Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.) • Detail oriented with excellent organizational skills • Perform assigned project tasks with minimal supervision • Follow established methodology to meet project deliverables for all assigned tasks • Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule • Communicate information clearly, accurately and timely to project team members • Work with Professional Services and Project Management Office to provide resolution and support for complex issues • Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules • Maintain and share a repository of process and training documentation • Understand the customer business processes related to the solution • Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.

🎯 Requirements

• BS, BA Degree or equivalent experience • 5+ years’ experience (at least 4 years must be in Higher Education). • Experience with Jenzabar’s J1 Student Information System/ERP, with identifiable experience with Student area such as Admissions, Registrar, Advising, and Student Life • Experience across a range of higher end functions or offices • Advanced SQL programming skills • Ability to work effectively and thrive in a fast paced/high stress environment • Prior training delivery experience desired • Comfort level with evolving and ever-changing technology • Ability to translate technical complex concepts to functional end users • Software troubleshooting skills required • Excellent written and oral communication skills. Proven effective listening skills. • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training • Excellent written and oral communication skills • Excellent presentation and training skills • Proven effective listening skills • Must possess the ability to communicate well with others, ability to work in a team environment • Experience with Database tools and trouble-shooting skills

🏖️ Benefits

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance