Digital Platform Training Lead – Experience

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🕒 June 12

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Manage the end-to-end implementation, deployment, and optimization of JLL's new AI-powered Experience Upskilling App across 400+ global client accounts • Drive the global rollout of the AI-powered Experience Upskilling App • Oversee the annual bulk licensing procurement process • Manage vendor relationships and ensure seamless integration • Develop and execute phased deployment strategies to scale from current 3,000 annual trainees to 54,000+ employees • Collaborate with dedicated creator license holders to develop unlimited, role-specific content • Establish quality assurance processes for ongoing content optimization • Design and implement comprehensive change management strategies • Create communication plans and marketing materials to promote the app • Implement real-time metrics and analytics frameworks to measure training impact

🎯 Requirements

• Bachelor's degree in Project Management, Learning & Development, Technology, or related field • 8+ years of experience in large-scale technology platform implementation, learning management systems, or digital transformation projects • Proven experience managing global rollouts across multiple locations and diverse user bases • Strong project management skills with demonstrated ability to manage complex, multi-stakeholder initiatives • Experience with vendor management and software licensing models • Knowledge of learning science principles, gamification, and adult learning methodologies • Excellent analytical skills with experience in performance measurement and data-driven decision making • Strong stakeholder management and relationship-building abilities across all organizational levels • Exceptional communication and presentation skills with ability to influence and drive adoption • Proficiency in Microsoft Office Suite and project management tools • Experience with change management methodologies and adoption strategies

🏖️ Benefits

• Continuous learning and development opportunities • Flexible working arrangements • Comprehensive range of services • Global presence across 400+ client accounts

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