Director, Change Management

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Lead end-to-end change management strategy for enterprise-wide initiatives, including technology implementations, process redesigns, and organizational restructures • Partner with project leaders and stakeholders to integrate change management activities into project plans, ensuring alignment between technical delivery and people adoption • Conduct impact assessments and stakeholder analyses to identify affected groups, anticipate resistance, and tailor change interventions accordingly • Design and deliver targeted communication plans that articulate the vision, benefits, and expectations of change initiatives to audiences at all organizational levels • Build and activate networks of change champions and sponsors who can advocate for transformation and provide peer-to-peer support throughout transitions • Develop training programs, job aids, and reinforcement mechanisms that enable employees to develop new skills and adapt to evolving workflows • Monitor adoption metrics and employee sentiment through surveys, focus groups, and analytics, using insights to refine strategies and address emerging challenges • Facilitate workshops and coaching sessions with leaders to strengthen their change leadership capabilities and equip them to guide their teams effectively • Collaborate with HR, communications, and learning teams to ensure change management efforts are integrated with broader talent and culture initiatives

🎯 Requirements

• Bachelor's degree in Organizational Development, Business Administration, Human Resources, Psychology, or a related field • Minimum 8 years of progressive experience in change management, organizational development, or transformation leadership roles • Proven track record leading change initiatives for large-scale projects involving technology adoption, process improvement, or organizational redesign • Strong understanding of change management methodologies and frameworks such as Prosci ADKAR, Kotter's 8-Step Process, or similar approaches • Exceptional stakeholder management skills with the ability to influence and build credibility with senior executives and cross-functional teams • Excellent written and verbal communication skills, including the ability to craft compelling messages for diverse audiences and facilitate engaging presentations • Demonstrated ability to assess organizational culture, diagnose readiness for change, and design interventions that address specific barriers to adoption • Strong analytical and problem-solving capabilities, with experience using data and metrics to measure change effectiveness and inform decision-making

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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