
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
10,000+ employees
2 hours ago
🌵 Arizona – Remote
🌽 Illinois – Remote
+2 more states
💵 $90k - $105k / year
⏰ Full Time
🟠 Senior
🔴 Lead
👷♀️ Project Manager

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
10,000+ employees
• Ability to effectively identify and mitigate project risks before they impact service delivery to the client • Strong understanding of real estate life cycle and proven ability to collaborate with transaction managers, facility managers, engineers, and planning teams to deliver a comprehensive solution for our clients • Ability to operate within a fast-paced ever innovating organization • Identify service, communication and process improvement opportunities throughout the programs • Provide centralized leadership of the Retail Program delivery • Develop, deliver and implement strategic plan aligning JLL PDS function to key client strategic goals • Drive and monitor progress • Drive innovative program solutions • Lead the implementation of best practices and break through innovations • Utilize Business Intelligence and Data Analytic tools to uncover hidden value and to proactively identify risk events in order to reduce/eliminate missing key delivery dates • Support development, implementation and delivery of training and coaching plans for program professionals as requested by the Sr. PDS VP • Review current service support models to ensure accuracy and reliability of delivery; with particular emphasis on consistency and partnerships • Daily leadership of all program functions across the area, ensuring that all agreed service levels and service standards are met and complied with • Maintain frequent contact with key business partners and stay up-to-date with their departmental requirements • Ensure all team members are appropriately trained to deliver exceptional customer experiences • Foster a culture of continuous improvement and innovation by leveraging Business Intelligence, introducing best practices, new tools, process re-engineering, service delivery efficiencies that enhance occupant satisfaction, wellness, safety, and productivity • Suggest ways to make program processes and records more effective and efficient • Regular reporting and updates to executive and program leadership, clients and colleagues, ensuring full understanding of progress, direction and expected results at all times • Continuous evaluation of service capabilities delivered to client
• Min. 7 years of experience in Senior Project Management role or Program Management role, Retail experience preferred • Proficient with productivity software, including Clarizen, Microsoft Outlook, Word, Excel, Project, and SharePoint • Proven ability to define and execute change strategies • Previous experience working in a matrixed environment with Project Management teams to dive deep and find solutions to complex problems • Exceptional communication skills; ability to support Project Management teams through influence, advice, and modeled behavior versus micromanagement; excellent interpersonal skills; calm under pressure • A track record of championing speed, flexibility and frugality in the face of rapid change and heavy workload • Proven self-starter with strong organizational skills, capacity to prioritize, sets aggressive goals and consistently delivers results • Demonstrated ability to think strategically and successfully execute tactics • Effective resource management and project management skills
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay
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