Vendor Manager

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🕒 Yesterday

🌽 Illinois, Texas – Remote

🌽 Illinois – Remote 🤠 Texas – Remote

💵 $126k - $183k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting all data center systems including fire/life safety, mechanical, electrical, cabling, critical environments, and digital systems. • Serve as primary point of contact for all vendors working within assigned facilities. • Lead vendor performance management, business reviews, and continuous improvement initiatives. • Monitor vendor compliance with contractual obligations, service level agreements, and performance standards. • Track and analyze vendor performance including Work Order completion rates, response times, and quality of service. • Maintain regular communication with vendors to address issues, discuss performance, and identify improvement opportunities. • Verify and ensure accurate billing and invoice justification based on Corrigo system data. • Process vendor payments in accordance with contractual terms and approval workflows. • Develop and manage vendor CAPEX and OPEX budgets including planning for infrastructure upgrades, maintenance, repairs, and equipment replacements. • Maintain approved vendor budget variance ≤ 5% in each expense category. • Implement comprehensive warranty management program to track, enforce, and maximize the value of warranties on vendor-provided services and equipment. • Establish and maintain centralized repository of all active warranties. • Monitor warranty expiration dates and coordinate timely claims for covered repairs and replacements. • Manage all aspects of vendor training to ensure familiarity with data center operations and critical systems. • Provide advance training and notification to all contractors regarding the data center's critical functions and work requirements, including incident contact response lists. • Ensure Data Center Work Rules are well-understood among all vendors and contractors. • Coordinate vendor onboarding activities including system access setup, documentation collection, and stakeholder introductions. • Maintain all vendor-related documentation including contracts, service agreements, insurance certificates, and compliance records. • Ensure compliance with all regulatory laws and guidelines as they relate to vendor operations within the data center's infrastructure. • Prepare and report on vendor KPIs to track performance against established targets. • Provide technical input and support to facility projects and modifications involving vendors, including construction support, commissioning, and final acceptance. • Oversee activities of contractors working within the data center as representatives of the facility or as tenant contractors. • Develop, review, and approve vendor work efforts including Mission Critical Statements for assigned facilities and systems. • Identify vendor performance issues and implement corrective action plans. • Conduct regular vendor business reviews to assess performance and alignment with facility objectives. • Drive continuous improvement initiatives with vendor partners and implement best practices. • Directly supervise Vendor Coordinator and vendor management support staff. • Build actionable and measurable career development plans for all direct reports and engage in consistent performance conversations. • Alert management of vendor performance issues or building discrepancies requiring escalation. • Perform additional job duties as requested.

🎯 Requirements

• High School diploma or GED equivalent • Seven to ten years of engineering experience or equivalent industry experience • Five to seven years supervisory experience • Moderate knowledge of a variety of manual trades such as carpentry, electromechanical repair, etc. • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. • Ability to write routine reports and correspondence. • Ability to speak effectively before small groups of tenants or fellow employees. • Demonstrated verbal/written communication skills. • Ability to use drawings, specifications, shop math and various measuring or testing instruments. • Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages. • Must be able to professionally interact with tenants and contractors. • Demonstration of leadership ability, presentation capabilities and organization skills.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay