Customer Support Representative

Job not on LinkedIn

🕒 May 8

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Logo of Jobberman Nigeria

Jobberman Nigeria

51 - 200 employees

Founded 2009

🎯 Recruiter

👥 HR Tech

💰 Seed on 2010-02

Recruitment • HR Tech

Jobberman Nigeria is an online jobs marketplace and recruitment platform serving Nigeria. It connects job seekers and employers with listings across functions, locations, and experience levels, and provides employer services (job posting, verified employer accounts, executive recruitment, Pro Recruit and standard listings). The platform also offers career tools — including an AI Career Tool for CV and cover letter creation, mock interviews, salary negotiation assistance — plus skills assessments, learning resources, and job-matching features. Jobberman emphasizes accessibility (welcoming applications from persons with disabilities) and reports a large user base of job seekers and active hiring companies.

📋 Description

• Respond promptly and professionally to customer inquiries via phone, email, and live chat • Provide clear and accurate information about poultry products and services • Address and resolve customer complaints, escalating complex issues when needed • Document customer interactions and maintain up-to-date records • Follow up with customers to confirm resolution and ensure satisfaction • Collaborate with team members to identify trends and improve service delivery • Uphold confidentiality when handling sensitive customer data • Perform additional customer support tasks as assigned

🎯 Requirements

• Fresher/no prior work experience required or specified

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