Bilingual Billing Specialist

🔥 7 hours ago

🌐 Chile, Honduras, +5 more countries – Remote

🇨🇱 Chile – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇦🇷 Argentina – Remote 🇲🇽 Mexico – Remote

💵 $1k - $1.1k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Prepare trust disbursements under attorney direction • Investigate payment discrepancies and recurring account issues • Manage the client-facing financial relationship from engagement through final payment • Conduct direct and professional conversations with clients who fall behind on payments • Identify circumstances preventing payment and discuss realistic options within established policies • Establish clear next steps while maintaining appropriate financial boundaries • Track every expected payment until paid, rescheduled, escalated, or otherwise resolved • Manage approximately 150 to 200 active client accounts • Follow up on missed payments and broken payment promises • Resolve routine billing and client account issues within established policies • Recommend billing process improvements • Explain invoices, payment schedules, and financial commitments to clients • Maintain accurate invoices, payments, account balances, payment plans, and client records • Support attorney trust account activity, including entering client trust balances • Escalate exceptions, disputes, discrepancies, and unusual situations • Flag trust account discrepancies for the external bookkeeper • Identify patterns involving confusing invoices, lost payment promises, or inefficient processes

🎯 Requirements

• Full-time, remote position • Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time • Professional written and spoken communication skills in English and Spanish • At least two years of experience in accounts receivable, billing, collections, client accounts, or comparable work involving financial conversations with customers or clients • Experience managing invoices, payments, balances, payment plans, and client account records • Comfort conducting proactive outbound phone follow-up regarding missed payments, broken commitments, and overdue balances • Experience handling a portfolio of approximately 150 to 200 active client accounts at a time • Familiarity with Docketwise or a comparable legal practice management system is helpful but not required • Experience with law-firm billing or legal practice management software is preferred • Familiarity with attorney trust accounting and IOLTA activity is preferred • Experience preparing trust disbursements under supervision is preferred • Familiarity with trust fund handling rules is a plus • Reconciliation experience is not required

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification workplace