Bilingual Client Intake Coordinator

🔥 3 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇵🇪 Peru – Remote 🇦🇷 Argentina – Remote 🇨🇱 Chile – Remote 🇨🇴 Colombia – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Enter and update lead and client information in the CRM or case management system • Process payments over the phone while handling sensitive data securely • Assist current clients with basic updates, scheduling, and routing needs • Follow up with warm leads and callbacks • Conduct initial intake calls and gather relevant case information accurately • Perform outbound follow-up calls to leads and missed inquiries • Guide potential clients through the consultation and hiring process • Schedule consultations with attorneys • Answer inbound calls from prospective and current clients during after-hours coverage • Prepare and submit end-of-day reports detailing activity, outcomes, and pending follow-ups • Coordinate lead handoff and provide updates to the daytime intake team

🎯 Requirements

• Strong verbal and written communication • Confident and professional phone presence • Client service-focused mindset • High attention to detail • Strong organizational and follow-up skills • Ability to multitask in a fast-paced environment • Time management and reliability • Comfort handling confidential and sensitive information • Ability to work independently after hours • English and Spanish bilingual proficiency • Wednesday - Friday 2:00 PM - 11:00 PM EST; Saturday - Sunday 10:00 AM – 7:00 PM EST

🏖️ Benefits

• Remote work opportunities • Great Place to Work Certification environment • Recruiter guidance throughout the application process