Bilingual Client Relations and Intake Coordinator

🔥 0 minutes ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Schedule consultations, appointments, and meetings • Follow up with potential clients regarding case eligibility and next steps • Document and organize intake information for attorney review • Assist with administrative and operational tasks supporting the intake process • Maintain accurate and up-to-date records, notes, and communications • Coordinate communication between clients and the legal team • Provide exceptional customer service throughout the client journey • Communicate with existing clients regarding case updates and general inquiries • Generate and send proposals, agreements, and related documents • Manage client information within the CRM • Track follow-ups and maintain consistent communication with leads and clients • Serve as the primary point of contact for prospective clients during intake • Send payment links and collect consultation fees • Conduct initial immigration intakes and gather detailed client information • Answer and manage urgent inbound calls from prospective clients

🎯 Requirements

• Fluent English and Spanish required • Strong customer service experience is required • Experience in immigration law is appreciated but not required • Experience handling sensitive or urgent client situations is highly preferred • Ability to communicate with empathy and professionalism during high stress situations • Strong organizational and follow-up skills • Comfortable managing multiple priorities simultaneously • Ability to work independently while collaborating closely with the legal team • Experience scheduling appointments and consultations • Experience managing client records and CRM systems • Ability to collect and organize detailed client information accurately • Availability Monday through Friday, 08:30 AM to 05:00 PM CST • Experience with DocketWise, LawPay, Grasshopper, Calendly, Ruby Receptionist, Google Workspace, Gmail, AI transcription tools, and payment processing platforms

🏖️ Benefits

• Firm observes federal holidays • Firm traditionally closes for approximately two weeks during the Christmas season • Remote work arrangement